Rebecca DeVillier
New Orleans,LA
Summary
Service-oriented Claims Adjuster with solid abilities in developing objectives and strategies to settle Property and Casualty claims. Excellent skills compiling, coding, categorizing and auditing information to process claims. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Maintenance Assistant
Maintenance PM
01.2023 - Current
- Cleaning, mopping and disinfecting bathrooms, dusting furniture, emptying trash, sweeping all floors, vacuuming carpets, cleaning baseboards, glass doors, light switches and telephones and weekly restocking of supplies at hospitals, dentist, pharmacies, and clinics
- Working with designated crews, inspecting, and approving daily task
- Required to be on feet for long periods of time
- Go above and beyond to meet customers expectations.
- Contributed to a reduction in accidents through diligent adherence to safety protocols during maintenance activities.
- Maintained safety conditions and standards in facility.
Bartender/Server/Customer Service
Woodland
01.2022 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Customer Service Cashier
Dollar General Store
- Assisted management with daily operations, accounting reports, daily cash close outs, close handling cash payments and making nightly deposits.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded proactively and positively to rapid change.
Ceramic Specialist
Rainforest
- Inspecting and maintaining equipment on a daily basis to decrease chances of break down, lubricating, daily inspections
- Greeting Customers
- Selling passes
- Making sure customer leaves wanting to come back to our location.
- Reduced material waste by calculating accurate measurements before ordering supplies for each project.
- Delivered excellent customer services, promptly addressing concerns and questions.
Education
Adjusters Unlimited Academy LLC -
01.2023
High school Equivalency Diploma -
01.2021
Skills
- Business & data analysis
- Research
- Aptitude and manual dexterity
- Organization/time management
- Software skills
- Empathy
- Versatility
- Tolerance
- Goal-setting
- Problem-solving abilities
- Customer focus
- Excellent communication
- Problem-Solving
- Analytical Thinking
- Microsoft Office
- Customer Relations
- Conflict resolution
- Empathy and understanding
- Organizational skills
- Adaptability and flexibility
Timeline
Maintenance Assistant
Maintenance PM
01.2023 - Current
Bartender/Server/Customer Service
Woodland
01.2022 - 12.2023
Customer Service Cashier
Dollar General Store
Ceramic Specialist
Rainforest
Adjusters Unlimited Academy LLC -
High school Equivalency Diploma -
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