To pursue my life long dream job as a flight attendant with a major airline. I would be able to offer my professional happy customer service skills and make sure all my passengers are following the safety guidelines but also enjoying their travel experience.
Overview
34
34
years of professional experience
Work History
Senior Accountant
Illumifin
01.2024 - Current
Transitioned from Illumifin buying out American Insurance Administrator,
Reconciled accounts and created documents for monthly closure procedures.
Contributed to hiring, training and development of accounting teams.
Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
Tracked funds, prepared deposits and reconciled accounts.
Updated general ledger with latest entries.
Reviewed documents and accounts for discrepancies and resolved variances.
Prepared monthly journal entries and reconciliations.
Worked well in a team setting, providing support and guidance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Skilled at working independently and collaboratively in a team environment.
Paid attention to detail while completing assignments.
Senior Accountant
Amerilife/American Insurance Administrator, LLC
09.1995 - 01.2024
Handled the business for nine Medicare supplement insurance carriers.
Reconciled accounts and created documents for monthly closure procedures.
Processed accounts payables and receivables.
Balanced cash with applications to daily reports.
Processed daily bank returns.
Updated system with any needed changes concerning policyholders and agents.
Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
Reviewed documents and accounts for discrepancies and resolved variances.
Prepared monthly journal entries and reconciliations.
Created department SOP's.
Assisted other departments to problem solve.
Processed applications for Medicare supplement insurance.
Processed applications for Medicare advantage to pay commissions for ten insurance carriers.
Contacted insurance agents if applications were incomplete.
Solved weekly and monthly commission problems.
Contacted new applicants to perform underwriting interviews.
Processed agent contracting.
Back-up person for vacations and personal days off.
Customer Service Agent
Delta Air Lines, Inc.
06.1990 - 08.1994
Delivered prompt service to prioritize customer needs.
Worked effectively on the Deltamatic and Departure Control Systems.
Interacted professionally with inconvenienced passengers due to irregular airport operations.
Worked efficiently with Malev and Sabena Airlines in a co-sharing contract with Delta.
Assisted foreign passengers through U.S. Customs.
Experience working at DAY, LGA and JFK airports.
Education
Licensed Esthetician
American Institute of Beauty
Largo, FL
2003
Travel And Tourism
Northwestern Business College
Lima, OH
1989
Skills
Hard working and dependable work ethic
Outgoing personality; interacts easily with people
Chi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez AcadamyChi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez Acadamy