REBECCA Dodson
ALFORD,FL
Overview
25
25
years of professional experience
Work History
District Operations Manager
WM of Dothan
06.2010 - Current
- Management of both managers and frontline staff. Interviewing and hiring. Monitors operating metrics while diagnosing and improving processes, procedures, and performance. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Management of the day-to-day operations of the district and providing daily support to Route Managers to ensure quality performance.
- Root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
- Serves personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
- Formulates both short-term and long-term goals and action plans in conjunction with the District Manager or Senior District Manager.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource. Attendance at local Commission and City meetings.
- Ensures District compliance with WM Way processes and continues to work toward and/or maintain Gold Standards.
- Works with functional groups to resolve employee relations and labor relations issues.
- Reason for Leaving – Conflicting hours with new position.
Adjunct Instructor
Chipola College
10.2004 - 10.2010
- Instructor for 40 Hour Blocks for the Criminal Justice Law Enforcement and Corrections Academy Classes. Courses taught include: Legal I and II, Community and Human Relations, Interpersonal Skills I and II, Domestic Violence and Intervention, Violence in the Workplace, Juvenile Law, Report Writing Basics, Ethical and Professional Behavior, Child Abuse, Crisis Intervention, Youthful Offender, Substance Abuse Awareness and Identification, Officer Liability, Correctional Officer Survival and Gang Intel. Follow the CMS Course Management System and develop classroom exercises to include pre and posttests, quizzes and final exams. I have recently developed course curriculum for new upcoming classes.
- Reason for Leaving – Conflicting hours with new position.
Internal Affairs / Operations Management Consultant
Florida Department of Juvenile Justice
07.2005 - 05.2010
- Company Overview: Community Residential Services Administration
- Consultant for Residential and Correctional Facilities Administration for 2 High Risk Juvenile Facilities to include Dozier (189 Beds) and JUOCC (96 Beds). Conduct Internal Affairs Investigations for both facilities. Assignment of internal management reviews to include tracking and submission of weekly reports to Superintendents and Regional Director. Ensure compliance with ACA and QA Standards through annual review and revision of all policies and procedures for both institutions.
- Developed COOP – Continuity of Operations Plan for Dozier Facility to include meeting with Fire Chief for review and feedback regarding fire safety issues. Define and implement corrective actions based upon my findings in internal investigations. Conducted EEO interviews, scheduled hearings and chaired EEO hearings. Conducted overall staff training based upon any EEO violations to prevent future occurrences. Enhance community relations through Advisory Board and Monthly Meetings with Law Enforcement, Judges, and State Attorney Office Personnel. Monitor and enhance the Restorative Justice Programs through procuring pertinent speakers for relative material. Define necessary corrective actions and develop course curriculum to meet the defined needs of the Department. Taught classes through our training department based upon defined on-going needs assessments as well as review of standards and policies. Developed and implemented security protocol to include the performance of security audits internally and at other facilities and programs as directed. Conducted mock security drills to include fire and escapes. Follow up on corrective actions to include monitoring excessive force / unnecessary improper force and any abuse allegations substantiated through internal investigations. Conduct PERC / Workers Comp Hearings and Testify in Court for Criminal Cases. Work closely with state attorney’s office regarding depositions on pending internal investigations.
- Reason for Leaving – Better Salary at the College. Teaching Day and Night Classes.
Assistant Superintendent and Acting Superintendent
Florida Department of Juvenile Justice
07.2004 - 06.2005
- Company Overview: Jackson Juvenile Offender Correction Center
- Provide direct supervision for all aspects of the 96-bed facility to include: All Human Resource Administrative Functions to include Equal Employment Opportunity, Affirmative Action, Workers Compensation Education of Staff and ensuring the compliance to all federal and state regulations. Scheduled and chaired hearings for all violation of EEO/Affirmative Action Cases as well as PERC Hearing for terminated / disciplined employees. Reviewed and revised current recruitment process to meet state and federal guidelines as well as revised and updated internal policy and procedures as necessary. Case Management, Education, FSU (Specialized Treatment Program), Facility Operations, Direct Care Staff, JPO’s, Security, Safety, Food Services and Medical. Administered fiscal operations, such as planning budgets, bed management, authorizing expenditures and coordinating financial reporting. Directed the establishment of work schedules and staff assignments. Managed and planned all transports outside the facility for youth to include; court, medical and transfers. Maintained census statistical data based upon movement of youth. Directed monthly program inspections for emergency readiness and compliance with safety regulations as well as making necessary operational modifications based upon findings. I conducted Internal Investigations and developed corrective action plans based upon findings. Re-instated advisory board reviewed and revised existing policy and procedures for compliance with ACA and QA Standards. Assisted Case Management with Aftercare Services to include youth placement with foster parents through DCF. Met monthly with DCF regarding placement issues for currently housed youth to develop aftercare plans. Administered Security Measures to include training staff regarding security protocol. Developed guidelines for DCF, Jimmy Ryce Sex Offenders and Interstate Compact juveniles to ensure compliance with Florida Statutes. Drafted and created the COOP – Continuity of Operations Plan to provide a master plan in the event a natural disaster etc. occurred. Directed the monitored Fire Safety as well as ensuring that annual Fire Marshall Inspections were completed in a timely manner. Conducted on the job training as well as informative seminars to improve agency morale.
- Reason for Leaving – Internal Promotion
Juvenile Probation Officer Supervisor
Florida Department of Juvenile Justice
03.2001 - 07.2004
- Company Overview: Community Probation – Circuit 2
- Supervision of Probation Officers and Clerical Staff in a 4 County catchment area. Supervision of Staff included all human resource issues as well as disciplinary actions. Weekly staff meetings to inform and boost employee morale. I conducted weekly file reviews, detention reviews, in-transit reports, and review of psychological assessments for commitment staffings to determine appropriate level of placement / commitment. Directed the maintenance and development of QA Standards and protocol. Developed Community Resources in 4 County areas. Handled the management of caseloads, classifications and initiated disciplinary action against staff when necessary. Assimilation of statistical data for quarterly reports and grant writing assistance for non-profit outsourcing agencies. Assisted in the development of tracking compliance with Florida Statutes regarding Jimmy Ryce Sex Offenders, DNA eligible offenses and Inter-State Compact Juveniles. Developed organizational policies and procedures as well as conducted staff training for all criteria. Speaking engagements in the community to explain and inform the public regarding our programs, and policies. I reviewed and analyzed organizational activity and data to aid planning and to improve service utilization. Attended weekly detention center reviews. Worked closely with DCF regarding foster parent placement and halfway homes to assist in monitoring youth on probation within catchment area. Established and maintained relationships with other agencies and organizations in the community to meet and not duplicate community needs and services. Development of course curriculum for anger management and accountability classes. Taught classes monthly for probationers.
- Reason for Leaving – Internal Promotion
Victim Services Coordinator / Officer
Decatur County Sheriff's Office
03.2000 - 03.2001
- Determine victim or community needs as basis for community development. Consult with professional, business, and community groups to discuss service problems, coordinate activities and plans, and promote community and social service programs for victims. Directed public relations for sheriff’s office. Wrote and administered VOCA – Victim Grant, compiled statistical data for monthly and quarterly reports. Acted as court liaison for victims. Member of Child Abuse Protocol Committee; Organized and conducted Health Fairs to raise victim awareness and assisted the coroner in delivering death notifications. Worked with Children and Families to enhance family building within the home. Worked with group homes and foster parents providing support services to the families and children. Worked with handicapped and special needs children and families to enhance services within the homes. Taught monthly victim impact and victim awareness classes to officers. Taught quarterly victim related classes in the field as defined by public interest. Organized and conducted toy drive at Christmas for underprivileged children. Conducted staff trainings as related to affirmative action and discrimination issues internally as well as in dealing with the public sector.
- Reason for Leaving – Contract Ended
Education
Ashford High School
Bachelor of Science / Double Major - Criminal Justice and History
Troy State University
Basic Law Enforcement Academy - undefined
Chipola College
Community Corrections/Probation/Parole - undefined
Hillsborough Community College
Skills
- Extensive experience in operations management
- Oversight of institutional security operations
- Investigative and administrative expertise
Training
- WM – Route Manager Training
- WM – Coaching for Success Training
- WM – Safety / OSHA Compliance Training
- WM – Ethics Training
- WM – Accident / Incident Investigation Training
- DJJ – Quality Assurance Peer Reviewer
- DJJ – Violence in the Workplace
- DJJ – Equal Opportunity – Sexual Harassment – Whistle Blower and Workers Compensation /
- FDLE Instructor Certification
- FDLE – FGIA (Florida Gang Investigators Association) Certified Gang Investigator
- RALR – (Regional Administrative Reviewer Liaison for Inspector Generals Office)
- FDLE Training / Seminar – Gang Awareness – Certified Gang Investigator
- FDLE Training / Seminar – Internal Affairs – Investigations
- FDLE Training / Human Resources – Professional and Ethical Behavior
- FDLE Seminar – Child Molesters and Sex Offenders
- Hillcrest, Birmingham, AL – When Clients are Suicidal
- Hillcrest, Birmingham, AL – Treating the Dramatic, Erratic Patient
- Hillcrest, Birmingham, AL – Understanding Anger
- NOVA – Edmonton, Alberta, Canada – Victim Seminar
- TSU (Troy State University) – Introduction to Law Enforcement
- TSU – Criminal Evidence
- TSU – Principles of Police Administration
- TSU – Criminal Law
- TSU – Principles of Private and Retail Security
- TSU – Criminal Investigations
- CJIS - FCIC / NCIC Certified Operator
Timeline
District Operations Manager
WM of Dothan
06.2010 - Current
Internal Affairs / Operations Management Consultant
Florida Department of Juvenile Justice
07.2005 - 05.2010
Adjunct Instructor
Chipola College
10.2004 - 10.2010
Assistant Superintendent and Acting Superintendent
Florida Department of Juvenile Justice
07.2004 - 06.2005
Juvenile Probation Officer Supervisor
Florida Department of Juvenile Justice
03.2001 - 07.2004
Victim Services Coordinator / Officer
Decatur County Sheriff's Office
03.2000 - 03.2001
Bachelor of Science / Double Major - Criminal Justice and History
Troy State University
Basic Law Enforcement Academy - undefined
Chipola College
Community Corrections/Probation/Parole - undefined
Hillsborough Community College
Ashford High School
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