Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Doering

Howell,MI

Summary

Business-minded professional tackling any job task with gusto and precision. Determined individual delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Halloween Spirit
Howell, Michigan
07.2024 - 10.2024
  • Directed and coordinated products, services, and sales activities.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Demonstrated product features and benefits for customers' needs.
  • Supported sales team members to drive growth and development.
  • Assisted in setting sales goals and defining strategies to achieve them.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Conducted regular inventory audits to ensure accuracy of stock levels.
  • Resolved customer complaints effectively using conflict resolution techniques.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed the day-to-day activities of the store ensuring that it runs smoothly at all times.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.

Pizza Delivery Driver

Cottage Inn
Howell, MI
01.2023 - 01.2024
  • Issued sales promotion materials to customers to boost sales.
  • Adhered to company policies and procedures as outlined in employee handbook.
  • Documented time of delivery to record completion of order.
  • Processed cash and credit and debit payments accurately using point-of-sale system.
  • Prepared pizzas according to customer specifications.
  • Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.

Education

High School Diploma -

Howell High School
Howell, MI
05-2023

Biochemistry

Northern Michigan University
Marquette, MI

Skills

  • Cash auditing
  • Time management
  • Retail operations
  • Customer relations
  • Problem-solving
  • Issue resolution
  • Attention to detail
  • Marketing and promotions
  • Store opening and closing
  • Sales strategies
  • Customer service and engagement
  • Sales techniques
  • Sales expertise
  • Display setup
  • Consultative sales
  • Upselling and cross selling
  • Inventory control
  • Stock rotations

Timeline

Assistant Store Manager

Halloween Spirit
07.2024 - 10.2024

Pizza Delivery Driver

Cottage Inn
01.2023 - 01.2024

High School Diploma -

Howell High School

Biochemistry

Northern Michigan University

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Rebecca Doering