Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Marilyn Hendley
01.2019 - 05.2021
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Also provided overnight and extended in home house and pet sitting.
Daycare Provider
Elizabeth Addis
01.2017 - 03.2019
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Utilized positive reinforcement techniques to encourage good behavior.
Met with parents about daily activities, positive developments, and issues.
Developed age-appropriate activities and crafts to engage children.
Encouraged children to develop healthy social and emotional skills.
Provided emotional support and guidance to children during difficult times.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Daycare Provider
McKayla Snyder
06.2013 - 03.2017
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Developed age-appropriate activities and crafts to engage children.
Worked with children to develop good cognitive, physical and language skills.
Enforced rules and managed behavior through developmentally appropriate discipline.
Liaised with parents and guardians to discuss child progress.
Assisted in potty training and other daily hygiene activities to support child development.
Encouraged children to develop healthy social and emotional skills.
Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
Utilized positive reinforcement techniques to encourage good behavior.
Met with parents about daily activities, positive developments, and issues.
Education
Some College (No Degree) - Clinical Child Psychology
Anne Arundel Community College
Arnold, MD
Clinical Child Psychology
Southern New Hampshire University
Hooksett, NH
2025
High School Diploma -
Enlightium Academy
Online
06.2016
Skills
Records Preparation
Recordkeeping
Document Retrieval
Data Management
Administrative Support
Microsoft Office
Sorting and Labeling
Self Starter
Filing
Records Management
Parental and Guardian Assistance
Support Parents
Educational Strategies
Educational Games
Positive Reinforcement Methods
Calendaring and Scheduling
Social and Emotional Development
General Housekeeping
Plan Activities
Daily Progress Reports
Manage Behaviors
Emergency Situations
Arts and Crafts
Timeline
Administrative Assistant
Marilyn Hendley
01.2019 - 05.2021
Daycare Provider
Elizabeth Addis
01.2017 - 03.2019
Daycare Provider
McKayla Snyder
06.2013 - 03.2017
Some College (No Degree) - Clinical Child Psychology