Rebecca Duncan
Team Physical Therapy
Fontana,CA
5
years of professional experience
I am dedicated to providing quality assistance to clients with efficiency and care. I can communicate well with all people, in person and over the phone. I work productively and collaboratively with coworkers. I enjoy helping others and performing tasks.
Work History
Receptionist
5 Years- Managed front desk operations, ensuring smooth patient flow and timely appointment scheduling.
- Worked well in a fast pace environment.
- Coordinated communication between clients and therapists, enhancing service delivery efficiency.
- Maintained electronic health records, ensuring accuracy and compliance with privacy regulations.
- Assisted in managing patient inquiries, providing exceptional customer service and support.
- Trained new staff on office procedures and software systems to ensure operational consistency.
- Developed patient outreach initiatives to foster engagement and increase appointment adherence rates.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email and the phone.
Caretaker
3 Months- Developed and implemented personalized care plans to enhance individual resident satisfaction and quality of life.
- Supervised daily activities of residents, ensuring safety and well-being in a supportive environment.
- Collaborated with healthcare professionals to monitor health changes and adjust care strategies accordingly.
- Trained new staff on care protocols and best practices for resident interaction and support.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
Education
CPT (I) - Phlebotomy
- Awarded [Memory Master]
- Dean's List [Junior and Senior year of High School]
- Extracurricular Activities: [Soccer]
Associate of Science - Science
High School Diploma
Skills
Quality care for clients
Effective communication
Microsoft skills
Microsoft Office
Organization skills
Positive and professional
Interests
Enjoy participating in running
weight-lifting
and nutritional eating for overall physical and mental well-being.
In my free time
I enjoy looking at homes and apartments in person and online.
Volunteering.
Timeline
Caretaker
Oakmont Senior Living
09.2024 - 12.2024Read More
Receptionist
Team Physical Therapy
09.2021 - 09.2026Read More
Chaffey College
Associate of Science from Science
Read More
Phlebotomy USA
CPT (I) from Phlebotomy
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Granite Mountain Charter School
High School Diploma
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