REBECCA DUPREY
Green Bay
Summary
Motivated professional blending diverse customer service experience with a strong foundation in software engineering. Demonstrated ability in designing automated tools and optimizing workflows, while effectively collaborating with teams to enhance learning processes. Eager to leverage technical expertise and human-centered service in the tech industry.
Overview
6
6
years of professional experience
Work History
Operational Exellence Engineering Intern
Schreiber Foods
08.2025 - Current
- Designs automated spreadsheets using formulas, Power Automate, and data validation to streamline workflow processes
- Leads training sessions and onboarded team members on platform tools and engineering workflows
- Collaborates with engineers to translate technical processes into clear, structured learning content
Barista
Starbucks
08.2020 - Current
- Delivers exceptional customer service in a fast-paced, high-volume environment
- Adapted to new procedures and promotions in a fast-paced retail environment
Patient Service Representative
Prevea
11.2021 - 12.2023
- Maintained accurate patient records and updated information in the system
- Handled administrative tasks, including filing and data entry for patient files
Education
Bachelor of Software Engineering -
Arizona State University
Online05-2027
Technical Degree - Medical Coding
Northeast Wisconsin Technical College
Green Bay, WI05-2021
Skills
- Programming languages
- Workflow optimization
- Data analysis
- Technical Documentation
- Team collaboration
Affiliations
Women in Stem events at The Children's Museum of Green Bay
Timeline
Operational Exellence Engineering Intern
Schreiber Foods
08.2025 - Current
Patient Service Representative
Prevea
11.2021 - 12.2023
Barista
Starbucks
08.2020 - Current
Bachelor of Software Engineering -
Arizona State University
Technical Degree - Medical Coding
Northeast Wisconsin Technical College