Rebecca Duque
Terrell,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Daycare /Lead Toddler Teacher
Family Cathedral Of Praise Church
08.2016 - 05.2020
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed lessons and activities to promote children's physical and emotional development.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Patient Intake Coordinator
Baylor Medical Center Dallas
07.2013 - 12.2019
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Processed medical insurance claims and payments.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Preauthorization Specialist Tech 2
UTSouthwestern Medical Center
06.2007 - 07.2013
- Followed all company policies and procedures to deliver quality work.
- Submitted appeals to insurance companies after preauthorization refusals.
- Build rapport and communication with internal and external team members to ensure best outcomes for patient in comprehensive clinical care model.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associates of Criminal Justice - Criminal Justice
Remington College
Garland, TX06.2018
High School Diploma -
Mesquite High School
Mesquite, TX06.2002
Skills
- Multitasking Abilities
- Organization and Time Management
- Supervision and leadership
- Customer Relations
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Daycare /Lead Toddler Teacher
Family Cathedral Of Praise Church
08.2016 - 05.2020
Patient Intake Coordinator
Baylor Medical Center Dallas
07.2013 - 12.2019
Preauthorization Specialist Tech 2
UTSouthwestern Medical Center
06.2007 - 07.2013
Associates of Criminal Justice - Criminal Justice
Remington College
High School Diploma -
Mesquite High School
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