Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Durham

Louisville,KY

Summary

Dynamic professional with a proven track record at Amazon, excelling in operations coordination and logistics management. Recognized for superior customer service and effective issue resolution, enhancing team efficiency and member satisfaction. Adept at emergency response and maintaining security compliance, ensuring a safe and welcoming environment for all.

Overview

10
10
years of professional experience

Work History

Member Assistant

Costco
08.2023 - Current
  • Assisted members with inquiries and provided information on services and programs.
  • Contributed to a welcoming environment for all members by maintaining clean facilities and well-stocked amenities at all times.
  • Collaborated with colleagues to streamline membership processes and enhance service delivery.
  • Contributed to creating a welcoming environment for new and existing members.

Security Officer

Grayson County Security
07.2022 - 08.2023
  • Monitored premises to ensure safety and security compliance, deterring potential threats.
  • Conducted regular patrols to identify and address security vulnerabilities proactively.
  • Responded swiftly to emergencies, coordinating with local law enforcement as needed.
  • Maintained detailed incident reports, documenting occurrences for future reference and analysis.

Operations Coordinator

Amazon
07.2018 - 04.2023
  • Coordinated daily operations to ensure efficient workflow and timely project completion.
  • Assisted with operational procedures, enhancing consistency across teams.
  • Maintained documentation of procedures, ensuring compliance with operational standards.
  • Managed scheduling
  • Analyzed workflow processes and identified areas for efficiency improvements.

EMT

Yellow Ambulance
04.2015 - 08.2016
  • Coordinated emergency response efforts to ensure timely patient care during critical situations.
  • Conducted thorough post-incident reviews to identify areas for improvement in service delivery.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Collaborated with healthcare professionals to develop effective treatment plans based on patient needs.

Education

No Degree - Communications

University of Louisville
Louisville, KY

EMT - Emergency Medical Technician

Lifesavers
Louisville, KY
12-2015

Skills

  • Professionalism and courtesy
  • Data entry proficiency
  • Superior customer service
  • Emergency response
  • Staff management
  • General security
  • Issue resolution
  • Incident reporting
  • Logistics coordination
  • Administrative management
  • Conflict mediation
  • Operations management

Timeline

Member Assistant

Costco
08.2023 - Current

Security Officer

Grayson County Security
07.2022 - 08.2023

Operations Coordinator

Amazon
07.2018 - 04.2023

EMT

Yellow Ambulance
04.2015 - 08.2016

No Degree - Communications

University of Louisville

EMT - Emergency Medical Technician

Lifesavers

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