Summary
Overview
Work History
Education
Skills
Publications
Timeline
Generic

Rebecca Dvoracek

Minneapolis-Saint Paul,MN

Summary

Dedicated professional with experience leading organizations, teams and group events in fast paced environments by utilizing strong communication, time management and organizational skills. Having an creative, intuitive, and relatable-young mind that quickly learns, allows for overcoming challenges and bringing new innovative ideas to the discussion. Eager to use interpersonal and complex problem-solving skills to contribute to a dynamic team, and support an organization with aligning humanitarian goals.

Overview

9
9
years of professional experience

Work History

Dispatcher

Kenlink Logistics Limited
Minneapolis, MN
08.2023 - Current

Responsible for scheduling, assigning, sending out, and monitoring daily routes, and must be knowledgeable about every aspect of the loading and delivery process. It's imperative to be able to work under pressure and have critical thinking skills, as Kenlink Logistics is the largest Delivery Service Partner (DSP) of the DMP1 Amazon Delivery Station, delivering roughly 30% of the station's volume daily.

Responsibilities performed:

  • Mentoring and coaching drivers
  • Completing post trip van inspections
  • Conducting interviews and background checks
  • Operating Cortex and Insight (DSP web applications for monitoring drivers)
  • Data entry into Xcel spreadsheets
  • Minor van maintenance and emergency services
  • Work with repair shops to fix broken/damaged vans

Driver Trainer

Kenlink Logistics Limited
Maple Grove, MN
09.2022 - 08.2023

Began training new hires about three months into starting. Conducted ride-along routes to demonstrate proper and safe delivery practices to new drivers. Must effectively communicate and demonstrate how to:

  • Maintain a high FICO/safety score
  • Not alert the Netradyne camera
  • Navigate the delivery device
  • Precisely follow each Customer's instructions

Amazon Delivery Driver

Kenlink Logistics Limited
Maple Grove, MN
06.2022 - 08.2023

Safely operated a large step van to deliver customers' packages on time and per the customers' instructions. Navigated a variety of suburbs, towns, and cities, by maintaining close attention to details of the road and multi-tasking to mitigate the risk of accidents, injury, and damages.

Vice President

Cruises for a Cause
Minneapolis, MN
09.2021 - 01.2023

Co-Led creative business meetings every month with the President, and oversaw all actions of the Marketing Director. Main duties entailed:

  • Plan and coordinate upcoming events
  • Envision and brainstorm future goals
  • Find collaboration opportunities with other businesses and/or nonprofit organizations

Group Administrator

Cruises for a Cause
Minneapolis, MN
03.2020 - 01.2023

Responsible for planning, organizing, and managing all car shows and cruises, which involved mapping out cruise routes, finding locations to host the events, scheduling staff, and traffic control at events. Also involved:

  • Promoting and Marketing our group and events
  • Social Media management
  • Communicating and collaborating with other businesses/organization/families

Process Server

Central Point Investigations
Minneapolis-Saint Paul, MN
05.2021 - 04.2022

Served legal court documents/orders to the respective individuals. Skillsets used:

  • Maintain a high level of confidentiality
  • Effectively and professionally communicate with individuals being served
  • Stay aware and alert of surroundings
  • De-escalate the situation and remove oneself from an increasing threat level

Security Guard (Unarmed)

JomsVikings Protection Agency
Burnsville, MN
01.2022 - 03.2022

Hired to protect the place and/or person requesting services, whether armed or unarmed. The ability to compile and assess contract advances is crucial for security guards, as it gives pertinent information about the security that is needed. Skills needed:

  • Have constant, clear communication with the Security Guards on site as well as with the Principal(s) and/or Owners of the property
  • Maintain a secure location by taking hourly rounds and checking in on the hour, every hour while on detail
  • De-escalate a situation with an increasing threat level
  • Ability to safely remove principal and oneself from an unsafe situation if de-escalation is not possible

Scheduling Administrator

JomsVikings Protection Agency
Apple Valley, MN
01.2022 - 03.2022

Completed any and all scheduling needs of the company; those duties vary from:

  • Creating shifts on Deputy(a scheduling application)
  • Professional and clear communication between Managers, Security Guards and Clients
  • Produced a monthly schedule that best fits the needs of the company, the contracts and the agents
  • Assigning the proper Agents to the proper details, by comparing the threat level to the agent's level of training

Treasurer

Cruises for a Cause
Minneapolis, MN
09.2020 - 08.2021

Managed the organization's financial assets and liabilities by handling all the incoming and outgoing donations. Other duties preformed:

  • Book keeping all financial transactions
  • Oversee registration and merchandise booths at car shows
  • Stock merchandise inventory
  • Provide yearly financial reports to Board of Directors
  • Social Media Marketing

Production Associate

Lynde Greenhouse and Nursery
Maple Grove, MN
03.2019 - 03.2020

Potted plants, seeds, and buds in an organized production line to produce the greenhouse plant stock, which is used to sell in stores, ship out to other companies, and/or used for landscape projects. Responsible for:

  • Plant up-keep (watering, trimming, plant spacing)
  • Small greenhouse maintenance jobs (replace plat stands, plastic siding, hoses)
  • Assist the landscaping crew (lay rock walls, plant pots/flower beds, weeding)
  • Load and unload delivery trucks

Hostess

Doolittles Woodfire Grill
Golden Valley, MN
05.2018 - 10.2018

Seated guests proficiently to create a steady pace with in the restaurant for the waitstaff and cooks. Demonstrated strong organizational skills and multitasking abilities to be able to handle the following tasks:

  • Seat guests according to server rotation
  • Answer incoming call
  • Create dinner reservations
  • Keep the entryway clean
  • Help waitstaff as needed

Cashier

The Home Depot Inc
Chaska, MN
07.2016 - 08.2017

Accurately processed all forms of payment and efficiently rings up all of the customers items. Responsibilities at the front end of the store:

  • Give greetings and farewells to customers
  • Stay aware of theft and take correct preventative measures
  • Clean and stock the store front
  • Direct customers toward products they need or a specialist who can assist

Education

Associate in Arts (AA) - Liberal Arts & Sciences

Normandale Community College
Bloomington, MN
12.2021

Skills

  • Interpersonal communication
  • Organizational skills
  • Microsoft Office proficiency
  • Problem-solving strategies
  • Team collaboration
  • Marketing and advertising
  • Customer service excellence
  • Event planning and management
  • Community outreach and advocacy
  • Non-profit organization experience

Publications

Cruises for a Cause's Website

Originally starting as a Facebook Group to "Join" as a member. After we started growing and receiving lots of donations we officially became a Non-profit Organization and expanded in to other platforms to reach more people, such as a Facebook page and official website. I created Cruisesforacause.com from a website builder, Wix.com. Although there was no coding involved, it took strong computer skills to navigate and understand the building process. It is an accomplishment I am proud of, as it took a lot of self-teaching and trial/error to complete. Although the organization is no longer around and the website domain is not active, I can still access a preview version to show those who are interested in seeing.

Timeline

Dispatcher

Kenlink Logistics Limited
08.2023 - Current

Driver Trainer

Kenlink Logistics Limited
09.2022 - 08.2023

Amazon Delivery Driver

Kenlink Logistics Limited
06.2022 - 08.2023

Security Guard (Unarmed)

JomsVikings Protection Agency
01.2022 - 03.2022

Scheduling Administrator

JomsVikings Protection Agency
01.2022 - 03.2022

Vice President

Cruises for a Cause
09.2021 - 01.2023

Process Server

Central Point Investigations
05.2021 - 04.2022

Treasurer

Cruises for a Cause
09.2020 - 08.2021

Group Administrator

Cruises for a Cause
03.2020 - 01.2023

Production Associate

Lynde Greenhouse and Nursery
03.2019 - 03.2020

Hostess

Doolittles Woodfire Grill
05.2018 - 10.2018

Cashier

The Home Depot Inc
07.2016 - 08.2017

Associate in Arts (AA) - Liberal Arts & Sciences

Normandale Community College
Rebecca Dvoracek
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