Rebecca Ebner
Forest Hills ,NY
Summary
Motivated Administrative Coordinator with talent for coordinating patient services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
2
2
years of professional experience
Work History
Front Desk Administrator/ Coordinator
Rego Park Counseling, LLC
Rego Park , NY
04.2023 - 04.2024
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Created and maintained patient records, including medical histories, reports and correspondence.
- Greeted patients upon arrival at the office and verified their insurance coverage.
- Answered phone inquiries from patients and directed them to appropriate personnel.
- Entered new patient data into an electronic health record system.
- Verified insurance eligibility prior to scheduling appointments.
- Reviewed test orders for accuracy prior to specimen collection.
- Assisted laboratory personnel with specimen collection and processing.
Medical Assistant/ PA School Shadow Hours
Metropolitan Podiatry
Middle Village , NY
04.2022 - 09.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Bachelor of Science - Health Sciences And Nursing
Long Island University
Greenvale, NY05-2020
High School Diploma -
Forest Hills High School
Forest Hills 06-2015
Skills
- Guest Relations
- Meeting Preparation
- File Management
- Customer Service Management
- Administrative Skills
- EMR Systems
- Insurance Verification Knowledge
- Crisis Intervention
- Supervision and leadership
- Healthcare management
- Records Management
- Medical terminology proficiency
Languages
English
Full Professional
French
Professional
Romanian
Full Professional
Spanish
Limited
Russian
Elementary
Timeline
Front Desk Administrator/ Coordinator
Rego Park Counseling, LLC
04.2023 - 04.2024
Medical Assistant/ PA School Shadow Hours
Metropolitan Podiatry
04.2022 - 09.2022
Bachelor of Science - Health Sciences And Nursing
Long Island University
High School Diploma -
Forest Hills High School
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