REBECCA ECKARD
Paso Robles,CA
Summary
Dynamic and results-oriented professional with experience in driving organizational growth and success. Proven ability to foster a collaborative work environment that prioritizes team development and well-being. Recognized for dedication to achieving collective goals while enhancing the personal and professional growth of colleagues.
Overview
10
10
years of professional experience
Work History
Teacher
Paso Robles Joint Unified School District
10.2023 - Current
- Designed interactive and customized lesson plans aligned with curriculum requirements.
- Delivered clear, comprehensive lessons employing diverse teaching methods.
- Tracked student progress using formative and summative assessments.
- Evaluated assignments, delivering prompt and constructive feedback.
- Cultivated a constructive atmosphere to support classroom management.
- Developed targeted educational strategies to enhance learner engagement and outcomes.
- Engaged with parents to discuss student development and challenges.
- Facilitated seamless teamwork with educators, administrative staff, and support teams.
- Leveraged educational technology for superior learning engagement.
- Designed and implemented curriculum frameworks to enhance learning experiences.
Substitute Teacher
Paso Robles Joint Unified School District, Atascadero Unified School District, Templeton Unified School District
04.2022 - 10.2023
- Executed educational activities aligned with provided curriculum parameters.
- Adhered to established procedures and accomplished lesson objectives.
- Allocated and detailed assignments for comprehension.
- Provided consistent oversight during non-classroom interactions to promote positive conduct.
- Maintained compliance with established school guidelines.
- Tracked attendance and documented daily observations.
- Maintained cleanliness and organization in classroom and workstations.
- Coordinated regular flow of classroom routines.
- Created detailed documentation summarizing key updates for returning instructors.
Paraeducator
Paso Robles Joint Unified School District
01.2021 - 04.2022
- Collaborated on structuring engaging and curriculum-focused activities.
- Followed standardized procedures while providing educational instruction.
- Developed tailored instructional programs for diverse needs.
- Facilitated administrative tasks to enhance educators' operational efficiency.
- Executed extra responsibilities as demanded by the position.
- Monitor and manage children particularly those with specific needs
- Developed educational resources tailored to daily program requirements.
- Upholded safety standards to create a secure learning space without compromise.
Producer
California Meridian Insurance Services
11.2018 - 03.2020
- Employed diverse marketing techniques and networking platforms to identify client opportunities.
- Effectively present tailored insurance options to potential clients, highlighting the benefits and features that meet their specific needs.
- Ensured smooth client transition by successfully closing sales and completing applications.
- Crafted effective sales strategies to meet objectives.
- Promptly address inquiries and resolve complaints, ensuring a high level of customer satisfaction and support.
- Established enduring client relationships via regular communication and tailored service.
- Proactively manage policy renewals for existing clients, ensuring they are informed and satisfied with their coverage options.
- Guided clients through the claims process to settle claims and resolve arising issues.
- Evaluated existing policies to identify coverage gaps and recommend enhancements.
- Provide expert recommendations for coverage adjustments and policy changes based on individual client assessments.
- Efficiently process policies, certificates, endorsements, and cancellations to ensure accurate and timely policy management.
- Regularly monitor accounts to ensure all policies remain up to date and compliant with industry regulations.
Customer Service Rep
John Donovan’s State Farm Insurance Services
03.2016 - 10.2018
- Responding to customer calls and emails: Addressing questions about policy coverage, premiums, billing, and claims procedures.
- Updating policy information to reflect new coverage limits and contact details.
- Guiding customers through the claims process, gathering necessary information, and updating them on claim status.
- Investigating customer complaints, identifying issues, and finding solutions to address concerns.
- Clearly explain policy features, benefits, and exclusions to customers.
- Ensured precise and up-to-date maintenance of customer account details.
- Conducted evaluations to pinpoint situations requiring policy adjustments.
- Cross-selling and upselling: Presenting additional insurance products to meet customer needs.
- Compliance adherence: Following company policies and regulations regarding customer information and privacy.
Customer Service Representative
CALIFORNIA MERIDIAN INSURANCE
Atascadero, CA
11.2014 - 02.2016
- Responding to customer calls and emails: Addressing questions about policy coverage, premiums, billing, and claims procedures.
- Updating policy information to reflect new coverage limits and contact details.
- Guiding customers through the claims process, gathering necessary information, and updating them on claim status.
- Investigating customer complaints, identifying issues, and finding solutions to address concerns.
- Clearly explain policy features, benefits, and exclusions to customers.
- Ensured precise and up-to-date maintenance of customer account details.
- Conducted evaluations to pinpoint situations requiring policy adjustments.
- Cross-selling and upselling: Presenting additional insurance products to meet customer needs.
- Referring complex problems to specialists or supervisors when necessary.
- Following company policies and regulations regarding customer information and privacy.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF PHOENIX
Phoenix, AZ09.2023
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
SANTA BARBARA BUSINESS COLLEGE
05.2021
Skills
- Optimistic Mindset
- Proficient in Prioritizing Responsibilities
- Persistent Quality Advocate
- Strong Customer Relationship Management
- Effective Communication Skills
- Goal-Oriented Strategy Development
- Confidentiality and Compliance
- Dedicated Professional Development
References
References available upon request.
Timeline
Teacher
Paso Robles Joint Unified School District
10.2023 - Current
Substitute Teacher
Paso Robles Joint Unified School District, Atascadero Unified School District, Templeton Unified School District
04.2022 - 10.2023
Paraeducator
Paso Robles Joint Unified School District
01.2021 - 04.2022
Producer
California Meridian Insurance Services
11.2018 - 03.2020
Customer Service Rep
John Donovan’s State Farm Insurance Services
03.2016 - 10.2018
Customer Service Representative
CALIFORNIA MERIDIAN INSURANCE
11.2014 - 02.2016
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF PHOENIX
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
SANTA BARBARA BUSINESS COLLEGE
Similar Profiles
Christy RamseyChristy Ramsey
3rd Grade Teacher at Paso Robles Joint Unified School District3rd Grade Teacher at Paso Robles Joint Unified School District
Carol GoffermanCarol Gofferman
Food Service Worker 1 at Paso Robles Joint Unified School DistrictFood Service Worker 1 at Paso Robles Joint Unified School District
Victor ValdiviaVictor Valdivia
School Psychologist at Paso Robles Joint Unified School DistrictSchool Psychologist at Paso Robles Joint Unified School District