Rebecca Edmiston
Longmont,CO
Summary
Achieved top sales numbers at Bill Summers Ford Honda Nissan, demonstrating exceptional guest relations and POS system operations. Leveraged professional attitude and memory retention to enhance customer satisfaction across various roles, including Food Server and Auto Sales Consultant. Excelled in creating inviting atmospheres and streamlining sales processes, significantly contributing to employer success. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
14
14
years of professional experience
Work History
Food Server
Goodfellas Diner
03.2018 - 03.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
Auto Sales Consultant
Bill Summers Ford Honda Nissan
08.2019 - 06.2020
- Drove team revenue totals by bringing in top sales numbers.
- Organized test drives for interested customers, providing an opportunity for hands-on evaluation of vehicles.
- Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
- Optimized inventory management by regularly monitoring stock levels and collaborating with purchasing teams on replenishment strategies.
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
Auto Sales Consultant
Flatirons Imports
06.2016 - 03.2018
- Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
- Expanded client base through successful referral programs, rewarding existing customers for their advocacy efforts.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Made car recommendations based on preferences and outlined benefits of each car option.
Auto Sales Consultant
McCaddon Buick GMC Cadillac
11.2014 - 06.2016
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Food Server
Lepeep Restaurants
09.2013 - 11.2014
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Massage Therapist
Self-employeed
01.2010 - 09.2013
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Education
High School Diploma -
Delta High School
Delta, CO06.1993
Skills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- POS system operations
- Guest Relations
- Memory retention
Timeline
Auto Sales Consultant
Bill Summers Ford Honda Nissan
08.2019 - 06.2020
Food Server
Goodfellas Diner
03.2018 - 03.2024
Auto Sales Consultant
Flatirons Imports
06.2016 - 03.2018
Auto Sales Consultant
McCaddon Buick GMC Cadillac
11.2014 - 06.2016
Food Server
Lepeep Restaurants
09.2013 - 11.2014
Massage Therapist
Self-employeed
01.2010 - 09.2013
High School Diploma -
Delta High School
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