Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Bartender
Shibley's At The Pier
05.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Hostess
Shibley's At The Pier
06.2022 - Current
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Depot Street Tavern
12.2021 - 06.2022
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assistant Bakery Manager
Freshwater Cafe
04.2021 - 08.2021
Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
Supervised baking and general production to drive sales and monitor overhead expenses.
Inspected, checked and monitored baking products and supplies to guarantee freshness.
Enforced company safety, cleanliness and sanitation policies by maintaining effective housekeeping standards.
Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Sales Associate
Old Navy
11.2020 - 03.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Landscape Team Leader at Chris Mark And Sons, Inc. Landscaping And Lawn CareLandscape Team Leader at Chris Mark And Sons, Inc. Landscaping And Lawn Care