Rebecca Ellis
Austin,TX
Summary
Dedicated Emergency Medical Technician with a strong foundation in patient care, quick decision-making, and crisis management. A unique background in the restaurant industry demonstrates excellent communication, teamwork, and adaptability in fast-paced, high-pressure environments. Multiple associate degrees complement an ongoing pursuit of a bachelor’s degree to advance within the healthcare field. Committed to continuous growth in emergency medical services and patient care while exploring opportunities in the nightlife industry to broaden professional horizons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MEDIC
Austin Travis County EMS
10.2024 - Current
- Delivered high-quality pre-hospital emergency medical care in a fast-paced, high-call-volume urban and rural environment, responding to 911 calls across Travis County. Assessed patient conditions, assisted advanced life support (ALS) interventions, and provided critical care during transport to medical facilities. Collaborated closely with fire, law enforcement, and hospital personnel to ensure seamless continuity of care and scene safety.
- Utilized advanced medical equipment and maintained detailed, accurate electronic patient care reports (ePCR) per department protocols and HIPAA regulations.
- Participated in ongoing training and continuing education to maintain certifications and remain current on best practices, department protocols, and local medical guidelines. Operated emergency vehicles in accordance with ATCEMS safety policies, often navigating complex traffic conditions and high-risk environments. Provided compassionate patient advocacy, cultural sensitivity, and clear communication under pressure. Assisted in large-scale public health efforts, including special events, mass casualty incidents (MCIs), and disaster response operations.
EMT 911 FT
CARE AMBULANCE
03.2022 - 10.2024
- Professional ambulance driver and ambulance attendant that provides essential emergency care to every patient.
- Efficiently and effectively uses personal communication skills to quickly identify, treat, and transport.
- Encourages a team working environment through assisting in training and education of new hired employees.
- Demonstrates professional customer service on each patient encounter. Visibly shows knowledge of skills and experience in order to effectively create the best possible outcomes for patients. Along with assisting fire personal in demanding circumstances.
- Exemplifies gold standard patient care through empathy, knowledge, proper procedure, and communication.
- Received “Star of Life” award in November 2023 for a CPR save that altered a patients life for the better, prior to Advanced Life Support arrival.
- Received letters of commendation from Orange County Fire Authority and Irvine Police Department.
- Received letters of commendation from Care Ambulance Service.
Hospitality Manager
McDonald's
01.2021 - 03.2023
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Created and enforced department policies, procedures and standards to establish productivity and quality. Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Tropical Smoothie Cafe
01.2020 - 01.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Associate of Arts - Psychology
Saddleback College
Mission Viejo, CA01-2023
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA06.2023
EMT Course Certification - Emergency Medical Services
West Coast EMT
Anaheim, CA03.2023
Associate's degree - Behavioral Psychology
Saddleback College
Mission Viejo, CA08-2023
High school diploma -
Junipero Serra High School
San Juan Capistrano, CA03.2021
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA08-2023
Skills
- Monitoring physiological parameters
- Emergency resuscitation skills
- IV therapy administration
- Effective triage coordination
- Pediatric patient management
- Airway management
- Psychiatric care
- Acute care expertise
- Patient assessment coordination
- Prehospital care
- Service excellence
- Strong multitasking
- Team collaboration
- Decision-making
- Hospitality service expertise
- Memory retention
- Customer service
- Active learning
- Cleanliness and hygiene
Certification
- EMT-B
- CPR Certification
- Driver's License
- BLS Certification
- TABC Certification
- ServSafe
- EMT License
- EVOC
- EMT Certification
- AED Certification
Languages
English - Fluent
Timeline
MEDIC
Austin Travis County EMS
10.2024 - Current
EMT 911 FT
CARE AMBULANCE
03.2022 - 10.2024
Hospitality Manager
McDonald's
01.2021 - 03.2023
Assistant Manager
Tropical Smoothie Cafe
01.2020 - 01.2021
Associate of Arts - Psychology
Saddleback College
Associate of Science - Health Sciences
Saddleback College
EMT Course Certification - Emergency Medical Services
West Coast EMT
Associate's degree - Behavioral Psychology
Saddleback College
High school diploma -
Junipero Serra High School
Associate of Arts - Liberal Studies
Saddleback College
Awards
Star of Life, November 2023, Received award due to a CPR save on a cardiac arrest call. This was awarded due to my brave actions and use of knowledge to save a life prior to advanced life support personnel arriving to assist. The patient was resuscitated on scene using basic life support resources, time management, and communication in order to effectively change the outcome of his life.