Rebecca Elwood
Waynesville,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Dollar General
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Run the cash register, run the deposit to the bank and get change for the store.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
Pre-K Assistant Teacher
Harvest Christian Academy School
09.2019 - 01.2022
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized snack time and nap hours.
- Taught children with creative approaches, methods, and techniques.
Pre-K Assistant Teacher
Tree House Academy
03.2018 - 09.2019
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
Pre-K Assistant Teacher
Primrose Schools
01.2017 - 03.2018
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized snack time and nap hours.
- Taught children with creative approaches, methods, and techniques.
Assistant Manager
Dollar General
12.2012 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
Teller
Vermont Federal Credit Union
04.2010 - 11.2012
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Caregiver
Our Lady Of The Meadows
06.2007 - 03.2010
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
CNA - Certified Nursing Assistant
Saint Albans Tech
Saint Albans, VT05.2007
High School Diploma -
Enosburg Falls Middle School
Enosburg Falls, VT06.2006
Skills
- Operations Management
- Cost Reduction
- Recruiting and Interviewing
- Task Delegation
- Employee Scheduling
- Product and Service Knowledge
- Employee Performance Evaluations
- Retail Operations
- Financial Management
- Business Development
- Run register
- Handled money for years
- Fast Learner
Timeline
Assistant Manager
Dollar General
08.2023 - Current
Pre-K Assistant Teacher
Harvest Christian Academy School
09.2019 - 01.2022
Pre-K Assistant Teacher
Tree House Academy
03.2018 - 09.2019
Pre-K Assistant Teacher
Primrose Schools
01.2017 - 03.2018
Assistant Manager
Dollar General
12.2012 - 07.2017
Teller
Vermont Federal Credit Union
04.2010 - 11.2012
Caregiver
Our Lady Of The Meadows
06.2007 - 03.2010
CNA - Certified Nursing Assistant
Saint Albans Tech
High School Diploma -
Enosburg Falls Middle School
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