Rebecca Enger

I am seeking a full time position with SRP where I can utilize my extensive customer service and professional experience to add value to SRP's core objectives while proactively communicating with customers to solve their issues, and answering their questions ensuring their confidence in SRP's power and water delivery services.

Unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and provide excellent customer service. Outstanding interpersonal communication and computer skills, self- directed, team oriented, and able to negotiate and manage multiple priorities simultaneously. My 20 year plus career has been focused in customer service in diverse organizations and fields. Each of these positions have been dependent on my ability to successfully maintain a professional demeanor, respond to all internal and external customers in a prompt, efficient, friendly manner. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.