Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Esparza

Peoria,AZ

Summary

Highly motivated.


Extensive customer service and purchasing/negotiating skills


Outgoing sales professional with track record of driving increased sales, improving buying experience.


Excellent reputation for resolving problems and improving customer satisfaction.


Overview

20
20
years of professional experience

Work History

OPERATION MANAGER

MODE TRANSPORATION
09.2021 - Current

Customer support


Order entry


Accounting


Tracing


LTL

Full truck load


Sales Representative

PRECISION PACKAGING
10.2018 - 08.2021

CSR/Inventory

PIONEER PACKAGING
02.2014 - 10.2018

Received, verified and entered customer's orders daily.


Provided expertise in solving customer problems.


Served as liaison between sales representatives and customers.


Prompted company products and services by matching customer need to company product line.


Negotiated pricing structure of materials, equipment and supplies from vendor.


Daily communication with sales force advising current inventory levels based on open purchase orders and availability.


Sourced "over the road" carriers for out of state product delivery.


Attended to office management duties, serving as senior "go to" person.


Trained new employees and assisted in the implementation of changing office procedure.

CSR

NORTHWEST PAPERBOX
03.2012 - 02.2014

Order entry.


Supported sales force.


Worked directly with design and production.



Freight Coordinator/Dispatcher

General Transportation
09.2010 - 03.2011

Same position and responsibilities as Clearpointt.

Freight Coordinator/Dispatcher

Clearpointt
12.2003 - 03.2010

Worked directly with customers and inside sales with setting up transportation of their goods. from "less than truckload", drive van, flatbed and over dimensional truck loads.


Responsible for negotiating rates and scheduling of over the roads shipments.


Developed my own data base of over the road carriers throughout the US.


Involved in customs paperwork for shipments in and out of Canada.


Tracing and expediting of shipments.




Education

No Degree - Sociology

Mt. San Antonio Community College
Walnut, CA

High School Diploma -

La Puente High School
La Puente, CA
09.1986

Skills

  • Customer Relations
  • Order Fulfillment
  • Purchasing negotiations
  • Long vendor relationships
  • Senior Leadership Support
  • Credit Card Payment Processing
  • Staff Training
  • Microsoft Word
  • Microsoft Excel
  • Freight Operations
  • Order Entry
  • Sales Expertise
  • Account Management
  • Refund Processing
  • Multi-Line Telephone Operation
  • Customer Service
  • Critical Thinking
  • Receiving Support
  • Shipping and Receiving Understanding
  • Clerical Support
  • Materials Transport
  • Supply Chain Distribution

Timeline

OPERATION MANAGER

MODE TRANSPORATION
09.2021 - Current

Sales Representative

PRECISION PACKAGING
10.2018 - 08.2021

CSR/Inventory

PIONEER PACKAGING
02.2014 - 10.2018

CSR

NORTHWEST PAPERBOX
03.2012 - 02.2014

Freight Coordinator/Dispatcher

General Transportation
09.2010 - 03.2011

Freight Coordinator/Dispatcher

Clearpointt
12.2003 - 03.2010

No Degree - Sociology

Mt. San Antonio Community College

High School Diploma -

La Puente High School
Rebecca Esparza