Rebecca Fair
Saint Augustine,FL
Summary
Proven leader with a track record of enhancing customer service and sales growth at The Pub on Anastasia. Expert in health and safety compliance and staff management, achieving a significant improvement in onboarding efficiency. Skilled in event coordination and driving revenue through innovative promotions, demonstrating a strong ability to exceed operational goals.
Overview
4
4
years of professional experience
Work History
The Pub on Anastasia
06.2020 - 05.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Consulted with managers to organize special events and promotions.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Followed strict recipes and drink measurements to minimize product used.
Education
Phlebotomy Technician, CPT -
American Allied Health
Palatka, FL11.2024
Medical Assistant, RMA -
American Allied Health
Palatka, FL11.2023
Basic Life Support, BLS -
American Heart Association
Palatka, FL11.2023
Skills
- Health and safety compliance
- Event Coordination
- Sales Growth
- Staff Management
- Medical Terminology
- Phlebotomy
- Procedure Assistance
- Office administration
- Payment Collection
- Data Entry
- Patient-focused care
- HIPAA Compliance
Timeline
The Pub on Anastasia
06.2020 - 05.2024
Phlebotomy Technician, CPT -
American Allied Health
Medical Assistant, RMA -
American Allied Health
Basic Life Support, BLS -
American Heart Association