Rebecca Farmer

Managed the coordination of administrative decision making for the ability to optimize patient safety.

Ensured smooth daily operations with timely completion of all essential administrative tasks and responsible.

Streamlined operational workflows to enhance patient care efficiency.

Developed and implemented training programs for nursing staff, and became a Baby-Friendly Hospital.

Had Staff meetings 2x's /month, (what did we do well?/What could we be better at?)

Oversaw budget management and resource allocation for department operations.

Coordinated quality improvement initiatives to elevate patient satisfaction scores.

Developed the Lactation Program for MGH.

Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to meet the L&D and postpartum mothers' needs.

Educated patients and families on health management, enhancing their understanding of breastfeeding.