Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Febles

Kinnelon

Summary

Dynamic Clinical Manager with extensive experience at MyMichigan Health, skilled in implementing policies and enhancing patient care standards. Proficient in Epic and ACLS, I fostered a positive work environment, achieving high staff retention and optimizing treatment plans through effective communication and leadership. Committed to excellence in healthcare delivery and team performance.

Overview

17
17
years of professional experience

Work History

Clinical Manager of Chippewa Dialysis Services

MyMichigan Health
02.2012 - Current
  • Implemented new policies and educated staff on changes.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Regularly evaluated employee performance and provided feedback.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Oversaw overall operation of nursing services and patient care.
  • Reviewed operational policies and recommended solutions and change to medical director.
  • Created work schedules for 9 employees and oversaw functioning of billing department.
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
  • Selected, promoted and terminated staff members.
  • Managed 9 employees with various personalities and from different cultures.
  • Handled job duties for staff members which were unavailable or out of office.

Nursing Supervisor

MyMichigan Health
07.2020 - 04.2021
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Answered questions and addressed concerns from employees via email, phone and in person.
  • Supervised staff of 15-20 registered nurses, 1-2 licensed practical nurses and 4-8 certified nursing assistants.
  • Communicated with patients, ensuring that medical information was kept private.

RN, Dialysis

MyMichigan Health
04.2013 - 07.2020
  • Administered medications and treatment to patients and monitored responses.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Investigated and resolved issues affecting hospital operations and patient care.

ICU Nurse

MyMichigan Health
02.2012 - 04.2013
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
  • Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.

Registered Nurse

Lakeland Regional Medical Center
06.2009 - 08.2010
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Provided care for those with conditions requiring palliative care and hospice care.

ICU Nurse

Tampa General Hospital
02.2008 - 12.2011
  • Utilized ventilators, monitors and infusion pumps following manufactures' guidelines.
  • Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
  • Responded to emergency situations to provide rapid and accurate care.
  • Administered medications and treatments as prescribed by physicians.
  • Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.

Education

Master of Science - Nursing Practice

Walden University
Minneapolis, MN
03-2026

Bachelor of Science - Nursing

Walden University
Minneapolis, MN
03-2019

Associate of Science - Nursing

Hillsborough Community College
Tampa, FL
12-2007

Skills

  • ACLS
  • PALS
  • BLS
  • NRP
  • Epic
  • Clarity

Timeline

Nursing Supervisor

MyMichigan Health
07.2020 - 04.2021

RN, Dialysis

MyMichigan Health
04.2013 - 07.2020

Clinical Manager of Chippewa Dialysis Services

MyMichigan Health
02.2012 - Current

ICU Nurse

MyMichigan Health
02.2012 - 04.2013

Registered Nurse

Lakeland Regional Medical Center
06.2009 - 08.2010

ICU Nurse

Tampa General Hospital
02.2008 - 12.2011

Master of Science - Nursing Practice

Walden University

Bachelor of Science - Nursing

Walden University

Associate of Science - Nursing

Hillsborough Community College

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