Luis A. Torres Duran

Inspected and maintained the physical condition of buildings and grounds, including roofing, masonry, windows, sheetrock, physical maintenance and hardware. Coordinated with contractors for installation or repair of building systems such as heating, ventilation, air conditioning, plumbing, electrical wiring. Ensuring that any necessary repairs were completed in a timely manner. Maintaining records of tenant complaints or requests for service in order to track progress towards resolution. Enforcing building policies and procedures to keep facility safe for staff and visitors.

• Ensured compliance with all applicable laws and regulations pertaining to building operations.
• Oversee and manage porters to perform efficient building maintenance and upkeep.

Efficiently supervised staff and oversaw operations, including plumbing, electrical, grounds keeping, apartment turnover, physical maintenance, appearance, and vendor management. Communicated with management on the status of make-ready units and ensured timely punch of vacant units. Monitored inventory levels, purchasing necessary items within budget allocations. Maintained workshop, storage area, tools, equipment, and vehicles.

• Provided expert management of three middle and low-income affordable housing buildings with a total of 294 units.
• Successfully directed capital projects and devised preventative maintenance schedules, responding to requests quickly and professionally.

Oversaw day-to-day functionality of a 180-unit residential accommodation, directing a staff of four concierges and four porters to provide outstanding services. Monitored the HVAC systems, cooling towers and fire suppression systems for stability and supervised inspection and maintenance of ceiling and exhaust fans, fire gas boilers, and managed maintenance supplies. Routinely inspected lights, stairwells, community areas, fitness rooms, and other locations, systematically tested fire pumps, and completed porter functions.

• Adhered to all standard guidelines and security measures.
• Effectively organized inspection schedules for external contractors while exhibiting exceptional problem-solving ability towards repairs.

Proficiently maintained a Co-op residence with 98-units, providing a clean and orderly environment to ensure safety, cleanliness, and satisfaction. Observed and repaired furnaces, air conditioners, boilers, and regulated fuel flow into the automatic furnace. Performed cleaning duties and removed garbage and recycling in accordance with regulations.

• Innovatively trained and managed new porters to increase productivity.
• Acted as the primary contact for residential issues on call 24/7.