Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rebecca Felker

16914 Peaceful Valley Dr. Wimauma,FL

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Skilled [Job Title] with proven expertise in driving continuous improvement in all operational areas. Assists senior manager with needs while overseeing teams and enhancing performance. Excellent understanding of financial sustainability with good strategic planning and conflict resolution skills.

Overview

13
13
years of professional experience

Work History

Store Co-Manager

Speedway Gas Station
Bradenton, Florida
09.2020 - Current
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Manager

Walmart
Wauchula, Florida
04.2016 - 09.2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Office Manager for a Construction Business

Construction
Turner, ME
03.2009 - 04.2016
  • Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Reduced costs by driving competitive subcontractor bids and effective contract execution.
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
  • Communicated daily with vendors to keep project fully operational.
  • Verified completed projects met approved time, quality and cost estimates.

Education

No Degree - Business And English Writing

Ellsworth High School
Ellsworth, ME

GED -

Ellsworth High School
Ellsworth, ME
06.1983

Skills

  • Department Oversight
  • Performance Assessment
  • Administrative Management
  • Problem Anticipation and Resolution
  • Sales Tracking
  • Customer Service Management
  • Quality Assurance
  • Verbal and Written Communication
  • Sales Promotion
  • Records Organization and Management
  • Goal Setting
  • Recruitment and Hiring
  • Team Leadership
  • Budget Control

Accomplishments

  • Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.

Timeline

Store Co-Manager

Speedway Gas Station
09.2020 - Current

Manager

Walmart
04.2016 - 09.2020

Office Manager for a Construction Business

Construction
03.2009 - 04.2016

No Degree - Business And English Writing

Ellsworth High School

GED -

Ellsworth High School

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Rebecca Felker