Rebecca Ferreira
Seattle,WA
Summary
Highly motivated, organized and dependable professional with a track record of excellence and dedication. Possessing a diverse background in education, I am adept at leveraging my skills and experiences to drive positive outcomes in challenging work environments. My strong analytical and problem-solving abilities, combined with effective communication enable me to deliver exceptional results. Highly successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Au Pair
Cultural Care
10.2018 - 04.2021
- Kept children's areas neat and clean.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Transported children safely to school, activities and appointments on time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Taught children basic life skills, manners and personal hygiene.
- Developed bilingual abilities in Portuguese through immersive conversation and activities.
Marketing and Communications Manager
Family Rentals
01.2017 - 07.2018
- Contributed expertise to multiple committees to enhance outreach and branding strategies.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Monitored corporate social media accounts and leveraged community support to promote brand and products.
- Received and processed customer feedback, supporting customer journeys and adapting strategy to reflect ambitions.
Private English Teacher
Self-employeed
07.2016 - 07.2018
- Developed innovative lesson plans to engage students in English language learning.
- Supported student skill development in alignment with personal and academic goals.
- Created and implemented activities to foster critical thinking skills of students.
- Designed and implemented assessments to measure student progress in English language learning.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
English Language Instructor
Wizard By Pearson
02.2013 - 06.2018
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
- Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Created and administered database to track students' and instructors' leave, attendance, testing scores and performance.
- Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
Freelance Tour Guide
Point Travel
01.2013 - 01.2015
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Guided groups of up to 25 people on scheduled tours.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Collected and deposited payments from guests.
Education
Bachelor of Arts - Business
South Seattle Community College
Seattle, WA09.2024
Certificate - Academic And Business Writing
University of California, Berkeley
Berkeley, CA2022
Certificate - The Science of Parenting
University of San Diego
San Diego, CA2022
Certificate - American Sign Language (ASL)
South Seattle Community College
Seattle, WA2021
Certificate - French
South Seattle Community College
Seattle, WA2020
Certificate - Conversational French
Bellevue College
Bellevue, WA2019
Cetificate - English in The Workplace
Bellevue College
Bellevue, WA2019
Certificate - Business Communication
Bellevue College
Bellevue, WA2019
No Degree - Legal Studies
Dom Andre Arcoverde Foundation
Valenca, RJ02.2018
Skills
- Cultural Immersion
- Behavior Modification Techniques
- Tutoring
- Instructing
- Special Needs Education
- Emergency Situations
- Strategy Management
- Sales and Merchandising
- Creative Solutions
- Tourism Development
- Public Speaking
- Creating Good Habits
Languages
Portuguese
Native or Bilingual
English
Full Professional
French
Limited Working
Spanish
Limited Working
Timeline
Au Pair
Cultural Care
10.2018 - 04.2021
Marketing and Communications Manager
Family Rentals
01.2017 - 07.2018
Private English Teacher
Self-employeed
07.2016 - 07.2018
English Language Instructor
Wizard By Pearson
02.2013 - 06.2018
Freelance Tour Guide
Point Travel
01.2013 - 01.2015
Bachelor of Arts - Business
South Seattle Community College
Certificate - Academic And Business Writing
University of California, Berkeley
Certificate - The Science of Parenting
University of San Diego
Certificate - American Sign Language (ASL)
South Seattle Community College
Certificate - French
South Seattle Community College
Certificate - Conversational French
Bellevue College
Cetificate - English in The Workplace
Bellevue College
Certificate - Business Communication
Bellevue College
No Degree - Legal Studies
Dom Andre Arcoverde Foundation