REBECCA FIELDS
Pawleys Island,South Carolina
Summary
Experienced with high-pressure emergency care environments, delivering immediate and effective patient treatment. Utilizes critical thinking and rapid decision-making to address diverse medical emergencies. Track record of maintaining composure and ensuring cohesive teamwork during high-stress situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Room Nurse
Tidelands Health
11.2019 - Current
- Managed complex cases involving trauma or multiple organ system failures by providing compassionate care alongside advanced clinical interventions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Provided emotional support to patients and families during times of crisis, helping them navigate through difficult life events.
- Reduced wait times for patients with effective communication between staff members and efficient patient assessments.
- Provided high-quality nursing care, including administering medications, wound management, and monitoring vital signs.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Responded effectively during mass casualty incidents or disaster situations by triaging incoming patients quickly according to severity of injuriesillnesses.
- Educated patients and their families on condition management, treatment plans, and post-discharge care instructions.
- Coordinated discharge planning with case managers and social workers to address barriers to successful recovery posthospitalization.
- Prevented complications related to immobility or prolonged bed rest by implementing early mobility strategies for at-risk patients.
- Streamlined processes for admitting patients from the emergency room into hospital units for further treatment or observation.
- Coached and mentored junior staff to uplift department capabilities.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Educated family members and caregivers on patient care instructions.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Enhanced patient care by efficiently triaging and prioritizing emergency cases.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Vaccinated patients to protect individuals from illnesses of concern.
- Maintained accurate medical records to ensure timely documentation of patient information and enable informed decision-making by healthcare providers.
- Assisted with training and mentoring new emergency room nursing staff members, sharing expertise and fostering a supportive team environment.
EDI/ERA Claims Manager
PRACTICE MANAGEMENT GROUP
01.2014 - Current
- Responsible for downloading all ERA payment information daily for all billing clients from clearinghouse and various insurance websites to be posted to patient accounts
- Maintained current payer information for each client
- Review all outgoing claims to assure proper coding and needed information is included on the claim
- Submit finished claims to the clearinghouses
- Correct any claim rejections received
- Assist revenue cycle team with locating missing remittance advice
- Maintain documentation of HIPAA training for all company new hires
- Served as President of the Coastal Chapter of SCMGMA in2017 and Vice President in2016
Customer Service Manager
PRACTICE MANAGEMENT GROUP
07.2011 - Current
- Interviewed, hired, and trained all customer service staff
- Trained staff on practice management software and credit card terminal
- Terminated customer service staff when needed
- Responded to all patient, facility, and insurance company issues in a positive manner
- Responded to all medical record requests and insurance company payment proposals
- Maintained ongoing caseload for large anesthesia client
- Prepared facility invoices
Medical Coder
PRACTICE MANAGEMENT GROUP
08.2010 - Current
- Responsible for coding all cases for large anesthesia client utilizing correct ICD-9 and CPT codes
- Assisted answering incoming calls from patients and medical facilities
- Maintained server backup tapes
Emergency Room Technician
Tidelands Health
01.2019 - 09.2019
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Medical Records Technician
AIKEN REGIONAL MEDICAL CENTER
10.2009 - 09.2010
- Prepared medical records to be scanned into the hospital EMR system
- Reviewed prepared dictation to be placed in medical records
- Accepted all incoming calls and messages for medical records requests
Medical Claims and Billing Specialist
GADSDEN ENDOSCOPY
06.2008 - 10.2009
- Coded all procedures performed at endoscopy center and prepared claims to be billed to appropriate insurance
- Followed up with insurance companies on denied claims
- Maintained medical records and employee files
- Prepared monthly accounts receivable reports for physicians
- Purchased all supplies for the office
- Main key holder who opened and closed endoscopy center daily
- Main contact for emergency alarm system
- Assisted nurses when needed changing sheets and helping patients to their driver's vehicles after procedures
Education
BA - Psychology
EAST CAROLINA UNIVERSITY
GREENVILLE, NC05.2005
Associate Degree in Nursing - Nursing
Horry Georgetown Technical College
Myrtle Beach07-2019
Skills
- Basic life support
- Clinical judgment
- Compassionate care
- Airway management
- IV insertion
- Wound care
- Patient assessments
- Advanced life support
- Patient triage
- Medication administration
- Cardiac monitoring
Certification
BLS
ACLS
PALS
TNCC
ENPC
Timeline
Emergency Room Nurse
Tidelands Health
11.2019 - Current
Emergency Room Technician
Tidelands Health
01.2019 - 09.2019
EDI/ERA Claims Manager
PRACTICE MANAGEMENT GROUP
01.2014 - Current
Customer Service Manager
PRACTICE MANAGEMENT GROUP
07.2011 - Current
Medical Coder
PRACTICE MANAGEMENT GROUP
08.2010 - Current
Medical Records Technician
AIKEN REGIONAL MEDICAL CENTER
10.2009 - 09.2010
Medical Claims and Billing Specialist
GADSDEN ENDOSCOPY
06.2008 - 10.2009
BA - Psychology
EAST CAROLINA UNIVERSITY
Associate Degree in Nursing - Nursing
Horry Georgetown Technical College
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