Rebecca Finch

• Event Stand supervisor. Oversee operations and delegate tasks to employees.
• Greeted and assisted customers to foster positive experiences.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Replenished and arranged items to maintain appearance.
• Assisting in increased food and alcohol sales at various entertainment events and venues.

• Co-CEO operator of a family of 5.

budget analyzer

procure necessities for household (food, clothes, etc.)

take inventory of household necessities

process cash and credit card transactions

child care provider to 3 children

home educator to 3 children

prioritize and organize homeschooling activities and curriculum

Mediator of different personalities and conflicts.

supervisor of young subordinates (avoid injury, completion of school work

Oversee completion of delegated chores.

meal organizer (breakfast, lunch, dinner, snacks, and beverages)

crisis intervention (taking care of injuries, emergency car repairs, and random child accidents).

• Directed daily operations of the teller line, including customer service standards and balancing cash drawer.
• Monitored and evaluated staff performance, providing coaching and guidance as needed.
• Provided leadership in cross-selling bank products and services to customers.
• Implemented operational procedures for efficient workflow.
• Resolved customer service issues escalated from tellers or branch staff members.
• Ensured compliance with all applicable laws and regulations related to banking operations.
• Developed strategies to reduce errors in transactions while increasing productivity of staff members.
• Maintained accurate records of all transactions processed within the department.
• Participated in team meetings to discuss current trends in banking operations and security protocols.
• Built and maintained working relationships with peers and upper management.
• Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
• Supplied tellers with currency and coin.
• Supervised teller team by enforcing policies and procedures related to teller operations, security and compliance.
• Drove daily operations through cash drawer balancing, counterfeit currency identification and vault cash management.
• Controlled cash and carried out cash use forecasting to maximize availability while minimizing risk.