Rebecca Frankens
Lufkin,TX
Summary
Dynamic and results-oriented professional with extensive experience in executive support and corrections management, notably with TDCJ Polunsky Unit. Excelled in maintaining safety and confidentiality, demonstrating exceptional problem-solving abilities and meticulous attention to detail. Proven track record in enhancing office efficiency and implementing effective security and administrative procedures. Skilled in emergency response and office administration, fostering teamwork and continuous improvement.
Overview
8
8
years of professional experience
Work History
Executive Assistant
DFContractors
08.2022 - 09.2024
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Filed paperwork and organized computer-based information.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Confined Space Attendant
Turner Industries LLC
05.2021 - 08.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Kept log sheets for knowledge of proper entry into potentially dangerous environments.
- Managed paper log of proper PPE needed for entry upon entering and documentation of qualifications needed to assist in the job.
Corrections Officer
TDCJ Polunsky Unit
03.2019 - 03.2021
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Examined incoming and outgoing mail to detect contraband.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Enforced rules and regulations to maintain order among inmates.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Routinely counted inmates and in response to potential security breaches.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Corrections Officer
Texas Department Of Criminal Justice
08.2016 - 02.2019
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Examined incoming and outgoing mail to detect contraband.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Enforced rules and regulations to maintain order among inmates.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Routinely counted inmates and in response to potential security breaches.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Oversaw and maintained custody of [Number] inmates in maximum security.
Education
High School Diploma -
Liberty Homeschoolers
Liberty01.2015
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Customer Service
- Scheduling
- Calendar Management
- Meeting planning
- Professional and mature
- Document Preparation
- Proofreading
- File Organization
- Business Administration
- Phone Etiquette
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- De-Escalation Techniques
- Integrity and Honesty
- Policy Enforcement
- Restraint Techniques
- Surveillance
- Relationship building and management
- Trained in defensive tactics
- Dispatch
- Crime Prevention
- Patrol techniques
- Motivational Skills
- Criminal Investigations
- First aid and CPR certified
- Contraband inspections
- Inmate rights
- Firearms proficiency
- Stress Tolerance
- Self-defense techniques
- Fire suppression
- Fire Extinguisher Use
- Confined Space Entry
- Fire prevention
- Incident Reporting
- Equipment Inspection
- Fire Watch Logs
- Hot Work Monitoring
- Permit issuance
- Smoke Detection
- Fire detection
- Fire safety training
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Computer Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Safety Protocols
- Continuous Improvement
- Adaptability
- First Aid/CPR
Timeline
Executive Assistant
DFContractors
08.2022 - 09.2024
Confined Space Attendant
Turner Industries LLC
05.2021 - 08.2022
Corrections Officer
TDCJ Polunsky Unit
03.2019 - 03.2021
Corrections Officer
Texas Department Of Criminal Justice
08.2016 - 02.2019
High School Diploma -
Liberty Homeschoolers