Microsoft Office
Hardlines Sales Associate
Walmart
05.2024 - Current
Hi, I’m
Rebecca Frasier
Luray,VA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Work History
Walmart
Hardlines Sales Associate
05.2024 - Current
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Watch and Warrant
Server and Bartender
03.2024 - 05.2024
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Pinnacle Treatment Centers
Substance Abuse Counselor
04.2023 - 01.2024
Job overview
- Provided trauma-informed and evidenced-based counseling and support to clients with drug and alcohol abuse issues.
- Developed individual treatment goals based on history and diagnosis.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Kept accurate and detailed records to track and document client progress.
Choices, Council on Domestic Violence for Page Co.
Director of Client Services
07.2022 - 04.2023
Job overview
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive and inclusive work environment.
- Trained, led and developed client services team and instilled knowledge and skills to execute agency strategies and deliver client-centered, trauma-informed care that aligns with agency work plans.
- Encouraged creative thinking, problem solving and empowerment as part crucial part of advocacy to improve morale, teamwork, and client outcomes.
- Implemented and monitored grant work plans, programs, and budgets to support contractual obligations with granters and government agencies.
- Supervised daily operations and service delivery to foster a productive work environment and optimize morale by recognizing and rewarding actions that best served clients and objectives.
- Developed and implemented programs to engage and empower underserved populations.
Choices, Council on Domestic Violence for Page Co.
Deputy Director
01.2021 - 07.2022
Job overview
- Directed client services team and program operations and future plans to improve and modernize service delivery in alignment with industry standards and agency goals.
- Oversaw agency-wide changes to modernize procedures and organization practices in alignment with trauma-informed practices.
- Collaborated with local nonprofits, businesses, and industry experts to accomplish objectives and develop new services.
- Developed thought leadership and training around specific topics and emerging practice areas in support of budget, financial and operational goals.
- Updated corporate communications and branding strategies for consistency and quality.
- Formulated and executed strategic initiatives to improve service delivery and program offerings.
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Prepared and submitted accurate, timely management and financial reports and project budgets in QuickBooks and various state and federal grants management systems.
Choices, Council on Domestic Violence for Page Co.
Outreach & Volunteer Coordinator
07.2020 - 01.2021
Job overview
- Implemented community outreach programs and campaigns to promote intimate partner violence awareness and agency recognition.
- Educated clients and families on mental health, intimate partner violence, trauma, and trauma-informed care.
- Developed and maintained strong relationships with community resources for successful referrals.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Managed and tracked incoming monetary and in-kind donations.
- Provided therapeutic support services, advocacy, and crisis intervention to survivors of sexual and domestic violence.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted Executive Director with grant and budget management including grant research, applications, and reporting.
Choices, Council on Domestic Violence for Page Co.
Overnight Shelter Manager
03.2020 - 07.2020
Job overview
- Provided therapeutic support services, advocacy, and crisis intervention to survivors of sexual and domestic violence through emergency crisis line and residential shelter.
- Conducted pre-screening activities to determine eligibility for supportive services and made referrals to appropriate services, when applicable.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Participated in professional development and training opportunities to enhance clinical skills.
- Documented client progress and activities in accordance with agency policies and procedures.
Ryanne's Valley Vintage
Product Photographer
01.2018 - 07.2020
Job overview
- Produced multiple views of each product.
- Obtained approval from clients to reshoot images.
- Set up product shots and selected props, styling, and lighting.
- Edited, toned, captioned, and uploaded photographs for publication to online retail shop.
Batterer Intervention Service
Group Facilitator
01.2017 - 01.2018
Job overview
- Planned and facilitated anger management and intimate partner violence workshops in accordance with Batterer's Intervention Program curricula, employing varied methods to maximize attendance.
- Reported appropriate information regarding attendance to court and supervisor in accordance with policy and procedure.
Walmart
CAP 2 Associate
06.2016 - 12.2016
Job overview
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Monitored and adhered to company safety regulations and policies.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
3rd Party Logistics
Pharmacy Delivery Driver
06.2015 - 05.2016
Job overview
- Completed daily deliveries to hospice, home health, and nursing homes throughout Virginia.
- Maintained confidentiality and secured medications during travel.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Aramark
Location Supervisor
08.2014 - 05.2015
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food inventory and supplies to prevent waste.
Signs USA
Sign Maker
01.2014 - 08.2014
Job overview
- Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Imported customer designs into software and verified dimensions, checked for errors and made corrections.
- Designed new sign graphics and layouts to match customer specifications.
- Completed finish trimming, grommeting, and hemming on signage.
James Madison University
Office of International Programs Student Assistant
01.2011 - 12.2013
Job overview
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported staff on special assignments and ad hoc projects.
Timeline
Server and Bartender
Watch and Warrant
03.2024 - 05.2024
Substance Abuse Counselor
Pinnacle Treatment Centers
04.2023 - 01.2024
Director of Client Services
Choices, Council on Domestic Violence for Page Co.
07.2022 - 04.2023
Deputy Director
Choices, Council on Domestic Violence for Page Co.
01.2021 - 07.2022
Outreach & Volunteer Coordinator
Choices, Council on Domestic Violence for Page Co.
07.2020 - 01.2021
Overnight Shelter Manager
Choices, Council on Domestic Violence for Page Co.
03.2020 - 07.2020
Product Photographer
Ryanne's Valley Vintage
01.2018 - 07.2020
Group Facilitator
Batterer Intervention Service
01.2017 - 01.2018
CAP 2 Associate
Walmart
06.2016 - 12.2016
Pharmacy Delivery Driver
3rd Party Logistics
06.2015 - 05.2016
Location Supervisor
Aramark
08.2014 - 05.2015
Sign Maker
Signs USA
01.2014 - 08.2014
Office of International Programs Student Assistant
James Madison University
01.2011 - 12.2013
James Madison University
Bachelor of Science from Psychology
James Madison University
Bachelor of Science from Media Arts And Design
Colonial Heights High School
High School Diploma
In progress:
- Transpersonal Crystal Healing Practitioner Certification Course - Evolve Healing Institute, online
- Certified Crystal Healer Course - Evolve Healing Institute, online
- Trauma and Resiliency-Informed Care - National Association of Social Workers with Dr. Allison Jackson, online
History*:
- Trauma-Informed Masterclass Training - February 2023
- Embodiment of Trauma and the Rediscovery of the Self Trauma Research Foundation International Conference Participant - May 2022
- Adverse Childhood Experiences - Northwestern Prevention Collaborative
- NARCAN Revive Administration Training - Northwestern Prevention Collaborative, Virginia Department of Health
- Excel: Forms and Functions - Workforce Solutions
- Basic Intensive Advocacy Training - Virginia Sexual and Domestic Violence Action Alliance
- Usui Reiki Shoden Practitioner - July 2019
- Usui Reiki Okuden Practitioner - June 2023
- Beginner Crystal Healing Layout Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
- Beginner Chakra Healing Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
- Beginner Scared Rituals Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
*not an all inclusive list of professional training*
Education
James Madison University, Harrisonburg, VA
Bachelor of Science from Psychology
05.2014
University Overview
- Centennial Scholars Scholarship Recipient, 2009 through 2014
- Study Abroad: London, England, Honors College, Bloomberg Group Seminar
- Study Abroad: Vienna, Austria; Freud and Frankl
- Independent European Travel Experience: Prague, Czech Republic; Berlin, Germany; Budapest, Hungary; Amsterdam, Netherlands; Paris, France
- Madison Equality, Vice President
- Extracurricular Activities: Ultimate Frisbee, 2011 through 2013
- Dean's List Fall 2009
- Dean's List Fall 2010
- magna cum laude graduate
James Madison University , Harrisonburg, VA
Bachelor of Science from Media Arts And Design
05.2014
University Overview
- Digital Video and Cinema Concentration
- Capstone Project: SMADFest Short Film - "Paper Cranes", Cinematographer, Editor
- Capstone Project: Collin's Center Nonprofit Promotional Short, Cinematographer
Colonial Heights High School , Colonial Heights
High School Diploma
06.2009
University Overview
- Awarded Advanced Diploma
- Ranked third in graduating class
- Dean's List Fall 2005 through graduation
- Honor Roll Fall 2005 through graduation
- Completed AP courses in Psychology, Calculus, Biology, English, and Government
- National Honor Society Member
- National Beta Club Member
- International Thespian Society Member
- Junior Optimist Octagon International (J.O.O.I), Member and President
- Colonial Players Member and President
- French Club Member
- Colonial Heights High School Journalism Photographer and Layout Editor
- Extracurricular Activities: Multiple theater productions per year acting as Stage Manager for three major productions; theater production participant
Skills
- Trauma Informed Care Framework
- Employee Development: Onboarding, Orientation, Coaching, and Mentoring
- Leadership, Teamwork, and Collaboration
- Idea Development, Brainstorming, Adaptability, and Flexibility
- Verbal and written communication
- Attention to Detail
- Documentation and Reporting
- Graphic Design and Brand Management
Software
Canva Design Suite
Adobe Creative Suite
QuickBooks
Digital SLR Camera Operations
Interests
- Curiosity & Compassion
- Equality & Empowerment
- Inclusion & Integrity
Certification
In progress:
- Transpersonal Crystal Healing Practitioner Certification Course - Evolve Healing Institute, online
- Certified Crystal Healer Course - Evolve Healing Institute, online
- Trauma and Resiliency-Informed Care - National Association of Social Workers with Dr. Allison Jackson, online
History*:
- Trauma-Informed Masterclass Training - February 2023
- Embodiment of Trauma and the Rediscovery of the Self Trauma Research Foundation International Conference Participant - May 2022
- Adverse Childhood Experiences - Northwestern Prevention Collaborative
- NARCAN Revive Administration Training - Northwestern Prevention Collaborative, Virginia Department of Health
- Excel: Forms and Functions - Workforce Solutions
- Basic Intensive Advocacy Training - Virginia Sexual and Domestic Violence Action Alliance
- Usui Reiki Shoden Practitioner - July 2019
- Usui Reiki Okuden Practitioner - June 2023
- Beginner Crystal Healing Layout Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
- Beginner Chakra Healing Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
- Beginner Scared Rituals Course Certificate of Completion, Evolve Healing Institute - exp. 04/2025
*not an all inclusive list of professional training*
Availability
See my work availability
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