Self motivated professional with 20 plus years of customer service experience. Pleasant personality coupled with talents in record keeping and cash handling. Outgoing
when greeting and communicating with others to maintain a positive atmosphere.
Balanced daily cash drawer reconciliations, ensuring accurate financial record keeping .
Ensured accurate billing carefully reviewing invoices before issuing them to clients or submitting payment requests.
Monitored inventory of supply levels, placing orders as needed to prevent shortages or delays.
Greeted customers upon arrival, offered assistance and answered questions about services offered and built rapport and retention.
Monitored multi-line phone system and provided administrative support.
Scheduled, coordinated and confirmed appointments.
Supported administrative tasks such as filing and mail sorting, updating patient records.
Managed high volume phone calls directing inquires to appropriate personnel for prompt resolution.
Made sure customer service was a first priority when greeting patients and visitors
Administrative Skills
Multi-Line Phone Systems
Scheduling appointments
Cash Register/ Cash Drawer
Listening Skills
Customer Service
Inventory Oversight
Supply Ordering