Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebecca Gardner

Summary

Capable certified pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
10.2021 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Customer Service Associate

Walgreens
01.2021 - 10.2021
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Education

Bachelor of Science - Biology

Montclair State University
Montclair, NJ
2025

Associate of Arts - Visual Arts

Bergen Community College
Paramus, NJ
05.2023

Skills

  • Teamwork and Collaboration
  • Healthcare Industry Knowledge
  • Dependable and Responsible
  • Filing and data archiving
  • Pharmacy Software Proficiency
  • Prescription Interpretation
  • Drug Classification Knowledge
  • Analytical and Critical Thinking

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Walgreens
10.2021 - Current

Customer Service Associate

Walgreens
01.2021 - 10.2021

Bachelor of Science - Biology

Montclair State University

Associate of Arts - Visual Arts

Bergen Community College

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Rebecca Gardner