Rebecca Van Dreumel

• As a GS7 Tech I am responsible for assisting the general management of the Human Resources Office (HRO) and day-to-day operations to include preparation of outgoing correspondence, typing memorandums, maintenance of filing systems and tracking of suspense items. I implement new National Guard Bureau (NGB) and Human Resources Office (HRO) policies as they are applied to our agency. I serve as the one of the points of contact for customers with support issues regarding benefits concerns. Daily use of knowledgebase for policies, procedures and regulations to assist in minor customer issues. I provide technical assistance to Human Resources Specialist managers, and supervisors for a wide range of Human Resources matters. I participate in the planning and creation of benefits customer training for the team and field. I process a variety of human resources transactions in Defense Civilian Data System (DCPDS), as well as manage record keeping in Electronic Office of Personnel Managemsnt (eOPF) in accordance with the Guide to Personnel Personnel Actions. Daily communication with customers on benefits related requests for employee requests for retirement, benefits, and separations. I have been trained in a variety of benefits actions, including but not limited to Absent Uniformed Service (AUS), Return To Duty (RTD), Uniformed Service Employment and Reemployment Rights Act (MAX USERRA) tracking and processing, extension of appointments, separation fillables, Government Retirement Benefits (GRB) platform, consolidations, Guide to Processing Personnel Actions and Basic Benefits Course. I review a variety of human resource documents for accuracy and am trained in a variety of benefits actions including but not limited to Notifications of Personnel Action (SF50), Request for Personnel Action (SF52), changes to FEHB (SF2810) and changes to FEGLI (SF2819). Continually provide training to team members, managment and field. 40 hours per week

Inspected property every 30 days, took pictures and wrote reports regarding findings for submission to the Board of Directors.

• Collaborated with board of directors to address financial matters and develop budgetary guidelines.
• Demonstrated in-depth knowledge of community rules and regulations.
• Coordinated and negotiated service agreements for trash removal, landscaping and other property services.
• Facilitated timely resolution to all neighborhood challenges and tenant complaints.
• Maintained seamless daily operations for 18 residential communities
• Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
• Oversaw daily operations, maintenance and administration of various properties.
• Managed routine maintenance and emergency response services provided by contractors and vendors.
• Fostered good working relationships with owners, residents and board members.
• Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
• Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
• Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.

• Manage eight (8) Association properties throughout Oak Harbor, Anacortes and Mount Vernon.
• Human resource management offering administrative services to each Association, financial planning and accounting services.
• Arrange meetings with the Board of Directors for each Association throughout the year.
• Provide tax preparation services, familiarity with local and state laws as well as rules and regulations pertaining to each Association.
• Arrange for services through local and state vendors to maintain daily operational needs of each Association.
• Work with Condo Associations as well as Homeowners Associations, provide resale certificates as it pertains to each property.
• Answering and directing phone calls pertaining to each property.

• Responsible for maintaining and operating the dry-cleaning machine as well as supervising employees in production of garments on a daily basis.
• Ensuring all orders are process within 24 to 48 hours.
• Assisting in customer issues as well as inbound and outbound orders.

• Serves as Human Resources Sergeant, which is responsible for personnel and admin support for Army personnel; serves as an SME (subject matter expert) and advisor of all personnel functions; manages, processes, reviews, and coordinates admin tasks pertaining to personnel accountability, strength management, evaluations, awards, promotions, reductions and legal actions; process needed update to Solders electronic files; accountable for equipment valued at 1M dollars; supervises, mentors, and is accountable for the health, welfare, and morale, training and actions of all Soldiers.
• HIPPA certification required to process medical records for soldiers throughout California state.
• Process over 1,000 administrative records for soldiers deployed in the HOA (Horn of Africa) Responsible for maintaining and operating heavy equipment valuing over $1,000,000.

• As the fitting room attendant, I was responsible for processing clothing to its appropriate sections.
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Helped and processed the morning truck to disperse merchandise to its appropriate location.

• Northern Regional Command Administrative Sergeant for the Counter drug Task Force for the California Army National Guard and the State of California.
• Worked closely with the Ground Tactical Team under the direction of the State of California, state and local law enforcement to extract illegal drugs from known drug offenders.
• Trained Narcotics Officers along with the Ground Tactical Team on maneuvers on how to safely and efficiently capture known drug offenders.
• Assessed and filtered resumes from potential job candidates to determine qualified individuals.