Rebecca Gilson
Pahrump,NV
Summary
While employed at the Nye County Sheriff’s Office, I’ve received two commendations and an award for outstanding job performance.
Overview
16
16
years of professional experience
Work History
911 Dispatcher
Nye County Sheriff's Office
01.2016 - Current
- Monitor Police and Fire radios to provide assistance to responding personnel.
- Provide customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Prepare reports for data entry, as well as distributes said reports to other agencies.
- Enter data to dispatch systems pertaining to incidents and cases.
- Performs general office duties.
- Performs secretarial duties for the Lieutenant and Deputies.
- Prepares departmental statistics pertaining to number of cases, citations and incidents as requested.
- Prepares background checks as requested.
Senior Certified Pharmacy Technician
Walgreens
06.2008 - 11.2015
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce out of stock medications/supplies or expired medications on pharmacy shelves.
Education
Diploma - General Studies
Lackawanna High School
Lackawanna, NY06.1999
Skills
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Literatacy
- Radio etiquette
- Communication Skills
- Detail Oriented
Timeline
911 Dispatcher
Nye County Sheriff's Office
01.2016 - Current
Senior Certified Pharmacy Technician
Walgreens
06.2008 - 11.2015
Diploma - General Studies
Lackawanna High School