Rebecca Goodwin

Sr. Scheduling Manager

Ernst & Young

02.1997 - 06.2006

Coordinated primary staff and Accountant schedules to guarantee optimum resource coverage.
Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
Used company software to maintain and update accountant database and staff records.
Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.
Maintained open communication channels with clients and Partners to address scheduling concerns promptly.
Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
Worked with Partners, Sr. Managers and Accountant resources to plan and coordinate production schedules.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Organized and updated databases, records and other information resources.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.