Rebecca Hairston
Scottsboro
Summary
Dynamic Certified Nursing Assistant with a proven track record at Highlands Care Center, excelling in patient care and HIPAA compliance. Skilled in collecting vital signs and fostering a compassionate environment, I effectively collaborated with healthcare teams to enhance patient outcomes and ensure dignity in care. Strong organizational and multitasking abilities drive my commitment to excellence.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Highlands Care Center
Scottsboro, AL
06.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, accurately recording changes in patient conditions.
- Provided support during medical procedures, enhancing patient care efficiency.
- Collaborated with healthcare team to implement individualized care plans.
- Maintained cleanliness and safety standards within patient environments.
- Trained new team members on facility protocols and patient care practices.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Server
Jeffersons
05.2023 - 06.2024
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Managed cash register operations, handling transactions efficiently and accurately.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Upheld safety and health regulations to ensure compliance during service hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Zaxbys
Scottsboro, AL
03.2023 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash management duties, including balancing registers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
Manager in Training
Duhnams
Rome, GA
08.2021 - 12.2022
- Assisted in training new staff on operational procedures and customer service techniques.
- Supported inventory management processes to ensure stock accuracy and availability.
- Contributed to daily sales reporting and performance analysis for store improvement.
- Participated in visual merchandising efforts to optimize product displays and promotions.
- Gained knowledge of company policies, protocols and processes.
- Described product to customers and accurately explained details and care of merchandise.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Nursing
Shorter University
Rome, GANo Degree - Nursing
NorthEast Community College
Rainsville, AL06.2026
High School Diploma -
Sylvania High School
Sylvania, AL05.2021
Skills
- Patient care
- HIPAA compliance
- Basic life support
- Collecting vital signs
- Electronic charting
- CNA certification
- Customer Service
- Organization
- Multitasking
Timeline
Certified Nursing Assistant
Highlands Care Center
06.2024 - Current
Server
Jeffersons
05.2023 - 06.2024
Cashier
Zaxbys
03.2023 - 06.2024
Manager in Training
Duhnams
08.2021 - 12.2022
No Degree - Nursing
Shorter University
No Degree - Nursing
NorthEast Community College
High School Diploma -
Sylvania High School