Rebecca Hall

Responsibilities

• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Developed rapport with up to 10 families at a time to create a safe and trusting environment for care.
• Interviewed individuals and families to assess needs and provide informational resources.
• Prepared variety of different written communications, reports and documents.

Responsibilities

• Acknowledged and anticipated needs of coworkers and guests while maintaining order and safety of the museum.
• Empowered employees' growth by cultivating their strengths.
• Improved guests' experiences by proactively addressing situations as they arose.
• Regularly implemented new ideas for a more child friendly atmosphere.

Achievements

• Promoted from floor staff to management within 5 months.
• Increased revenue by $13k while lowering cost of goods sold by 3%.
• Received an award for taking care of our team and their mental and physical well-being.

Responsibilities

• Created a fun, friendly experience for customers by initiating conversations beyond taking their order, resulting in a base of frequent repeat customers.
• Harmonized with coworkers in a fast paced environment by adapting communication to fit their needs.
• Continuously learned evolving techniques and memorized new recipes.
• Cleaned, organized, and restocked the store during both peak and down times.

Achievements

• Enabled our store to become number one in the franchise for most sales revenue in a month by spearheading customer up-sales.

Responsibilities

• Personalized each interaction with guests to create the most enjoyable stay.
• Analyzed and solved guests' issues in a timely manner.
• Trained front desk staff in hotel procedures.

Achievements

• Remained top representative for 6 consecutive months in highest loyalty program enrollments.

Responsibilities

• Assisted residents with all activities of daily living.
• Provided social and mental stimulation and friendship for assisted living and memory support residents.
• Adapted time and schedule to fit needs of all residents in my care.