Rebecca Hampton

• Assist in day to day operations where ever the help is needed for the day. Cross trained in all areas of the store. This includes unload trucks, sorting, and processing freight. Teaching all the standards of the storeroom such as safety, processing, pricing and helping any team member who has questions.
• Completing moves throughout the store whether it be seasonal change, condensing, or adjust space for new product, remerchandising areas that need attention,
• Following up with expiration dates on merchandise such as pets, food, and soda, filling the queue line and ensuring its full orgaized and presentable.
• Making schedules, opening/closing the store as a key carrier and ensuring the team has the support and guidance needed to complete task given to have the store ready for the next day.
• Resolving customers issues in a timely and efficient manner. Ensuring cashiers are properly trained and are up to date with current sales, policies and rewards. Assisting when they have question.
• Familiar with day to day reports, ordering supplies, price changes and markdowns are done and completed properly.
• Checking emails daily to keep up to date with an imminent task or information
• Always eager to learn more and share knowledge to make everyone's jobs easier and more efficient.
• Handle the day to day task with managing the money from opening/ closing registers, preforming cash drops, deposits, change orders.
• Training cashiers on front end procedures. Ensuring they know the rewards programs, checking dates, customer service friendliness, register use in general. Our cashiers are the last people to encounter our guest and want to make sure our guest leave happy.

Started as seasonal employee as a cashier and was top performer in metrics such as credit cards and reward programs. Then moved to Customer Service and Money Counter which included audits, pulling money from registers, and counting/ imputing deposit information into the computer. Promoted to Price/Sign coordinator which included price changes, sales ads putting signs up, and making signs for clearance from scratch. After being promoted to department Supervisor was in charge of multiple departments keeping them organized and clean, responsible for inventory control on items within the department, resetting the aisle for seasonal merchandise and new product lines, was also responsible for hard tagging and pricing apparel and preforming clearance markdown. Also had to check baby food for expiration dates and mark food down when needed. I loved merchandising and what I did. One of my favorite things was hosting events for the kids. I grew to know a lot of them and parents too. There was no better feeling than helping kids, parents, anyone find the perfect toy and seeing them light up when they came into our store.