Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Hanson

Springfield,MO

Summary

To obtain an independent contractor position utilizing my skills and experience in a professional setting.

Overview

15
15
years of professional experience

Work History

Full-Time Parent

Self
07.2020 - Current
  • Took time away from professional career to raise young children and manage the household.

Accident Claims Adjuster

Prime Inc.
05.2016 - 07.2020
  • Directed investigation into validity and extent of company liability in third party property damage and bodily injury claims for a large trucking company
  • Negotiated fair and equitable settlements for third party property damage, loss of use/loss of revenue and bodily injury
  • Coordinated record retention and preservation of data with defense counsels for pending litigation.

Claims Generalist Assoc.

Progressive
06.2014 - 03.2016
  • Efficiently investigated and settled a large inventory of first and third party automobile and property damage claims dealing in complex liability and policy coverage issues
  • Consistently ensuring client retention and claim satisfaction through prompt communication and negotiation of fair and equitable settlements within policy provisions


Claim Rep. – Physical Damage

ANPAC
11.2010 - 06.2014
  • Managed automobile physical damage claims through appropriate investigation, liability assessments, negotiation and interpretation of policy language and state statutes
  • Represented the company for claims in 17 states, holding claim adjusting licenses in Louisiana, South Carolina, Georgia, Kentucky, Oklahoma and Texas.

Licensed Customer Service Ins. Rep.

ANPAC
03.2010 - 11.2010

Claims Sr. Support

American Family Insurance
06.2009 - 03.2010

Licensed Producer/Customer Service Representative

American Family Insurance
06.2009 - 05.2007

Education

B.A. Management -

Webster University
St. Louis, MO
2008

Insurance Self Study Coursework -

AICPCU/IIA
Malvern, PA

Hospitality Management Coursework -

University of Missouri
Columbia, MO

A.A.S. Culinary Arts, Magna Cum Laude -

Johnson & Wales University
Providence, RI
2000

Skills

  • Active Listening
  • Analytical Thinking
  • Attention to Detail
  • Time Management
  • Customer Service
  • Organizational Skills
  • MS Office and Google Products
  • Quality Assurance
  • Communication Skills
  • Research Skills
  • Social Media
  • Easily Adaptable

Timeline

Full-Time Parent

Self
07.2020 - Current

Accident Claims Adjuster

Prime Inc.
05.2016 - 07.2020

Claims Generalist Assoc.

Progressive
06.2014 - 03.2016

Claim Rep. – Physical Damage

ANPAC
11.2010 - 06.2014

Licensed Customer Service Ins. Rep.

ANPAC
03.2010 - 11.2010

Claims Sr. Support

American Family Insurance
06.2009 - 03.2010

Licensed Producer/Customer Service Representative

American Family Insurance
06.2009 - 05.2007

B.A. Management -

Webster University

Insurance Self Study Coursework -

AICPCU/IIA

Hospitality Management Coursework -

University of Missouri

A.A.S. Culinary Arts, Magna Cum Laude -

Johnson & Wales University
Rebecca Hanson