Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Hardin

Etowah,TN

Summary

Dynamic and detail-oriented professional with experience at Crystal Geyser Water Co, excelling in problem-solving and effective communication. Proven track record in ensuring product quality and training new employees, while fostering collaborative teamwork. Committed to maintaining high standards in manufacturing practices and customer service excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

15
15
years of professional experience

Work History

Filler Operator

Crystal Geyser Water Co
Benton, TN
05.2017 - Current
  • Clean and sanitize machines before each shift and after completion of production runs.
  • Communicate with supervisors regarding any changes needed in production processes or procedures.
  • Train new employees on proper use of equipment and safety procedures.
  • Enforce good manufacturing practices at all times while working on the line.
  • Monitored and observed production line to watch for pile-ups and jams.

Filler Machine Operator

Crystal Geyser Water Co
Benton, TN
06.2016 - 05.2017
  • Clean and sanitize the machine before work and after shutdown.
  • Flush the machine at the start.
  • Test the ozone every two hours to ensure the product has the right amount of ozone.
  • Make sure the labels are applied correctly, and have enough glue.
  • Ensure the bottles are filled with the correct amount of water.
  • Ensure the machines are running accordingly.

Customer Service Representative

Whirlpool Call Center
Cleveland , TN
10.2015 - 06.2016
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Scheduling service, if needed.
  • Sale warranties, or parts, if needed.

Restaurant Manager

SUBWAY®Restaurants
Benton, TN
03.2012 - 10.2015
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Shift Leader

Sonic
Benton, TN
04.2011 - 02.2012
  • Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
  • If an employee is out. I performed their duties. Car hop, cook, etc.
  • I counted money at the end of the shift.
  • I shut down the restaurant at closing time.

Cashier

fresh & Low
Georgetown, TN
03.2010 - 03.2011
  • Worked closely with front-end staff to assist customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Maintained work area and kept cash drawer organized.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Southeast Hight School
Dalton, GA
06-1987

Skills

  • Problem solving
  • Effective communication
  • Time management
  • Collaborative teamwork
  • Attention to detail
  • Customer service

Timeline

Filler Operator

Crystal Geyser Water Co
05.2017 - Current

Filler Machine Operator

Crystal Geyser Water Co
06.2016 - 05.2017

Customer Service Representative

Whirlpool Call Center
10.2015 - 06.2016

Restaurant Manager

SUBWAY®Restaurants
03.2012 - 10.2015

Shift Leader

Sonic
04.2011 - 02.2012

Cashier

fresh & Low
03.2010 - 03.2011

High School Diploma -

Southeast Hight School

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Rebecca Hardin