Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Spark
Morehead, Ky
07.2026 - Current
Delivered packages efficiently to residential, commercial locations, ensuring timely arrival.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Loaded and unloaded goods, ensuring adherence to safe handling procedures for damage prevention.
Communicated dispatch updates on route changes and delivery status, enhancing customer awareness and satisfaction.
Assisted customers with inquiries about delivery services and schedules, providing timely information to improve service experience.
Store Manager
Corey's Cafe
Morehead, Ky
08.2023 - 10.2024
Supervised daily operations and staff performance at Corey's Cafe.
Strengthened work flow productivity by hiring, managing and developing top talent.
Trained new employees on cafe procedures and customer service standards.
Implemented staff schedules to ensure optimal coverage during peak hours.
Managed inventory levels and ordered supplies to maintain stock.
Resolved customer complaints and ensured a positive dining experience.
Evaluated store performance and incorporated feedback to implement improvement plans.
Home Care Provider
Roberta Meade
Morehead , Ky
10.2020 - 11.2021
Provided compassionate care and support to clients in daily activities.
Assisted clients with personal hygiene and grooming routines.
Monitored client health and communicated significant changes to family members to ensure timely support.
Administered medication according to healthcare professionals' instructions.
Communicated effectively with clients to understand their needs and preferences.
Maintained a clean and safe living environment for clients.
Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Maintained clean and well-organized clean and well-organized environment for client happiness and safety.
Assisted clients with daily tasks, including exercise, bathing, and grooming, to promote overall well-being.