Rebecca Harris
Lanoka Harbor,New Jersey
Summary
To obtain a position where I can maximize and develop my skills, while gaining professional experience. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
Work History
Head Coach
Nike
10.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Owner, Photographer
Rise Ovr Media
01.2015 - Current
- Frequently update all social media (Facebook and Instagram)
- Weddings, Headshots, and Special events
Assistant Head Coach (Assistant Store Manager)
Nike Factory Outlet
01.2022 - 10.2022
- Manage one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store
- Perform all store management functions in absence of Head Coach
- Coordinates and supervises the daily activities of business support staff
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Apply management skills to improve efficiency and accomplish operational objectives within own unit
- Responsible for recruiting and hiring top talent to ensure a diverse and energetic work environment
- Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives
- Performs work in support of brand plans; demonstrates link between daily work and company mission; participates in initiatives, and programs
- Prepare statistical and narrative reports of store activities
- May communicate with Visual team and/or oversee physical site maintenance
Assistant Head Coach (Assistant Store Manager)
Nike Factory Outlet
01.2019 - 01.2022
Coach (Department Manager)
Nike Factory Outlet
01.2017 - 01.2019
- Manage all daily activities in a specific area of the store (S&R, Footwear, Apparel, etc.), including selling and service, selecting and developing associates, merchandising and time and business management
- Execute and maintain visual merchandising and selling floor standard
- Communicate promotional event information to maximize results of each event
- Identify issues and opportunities based on selling and customer feedback
- Assist the Store Manager in delivering a premium consumer and employee experience
Lead/Specialist (Department Manager)
Nike Factory Outlet
01.2016 - 01.2017
Athlete (Sales Associate)
Nike Factory Outlet
01.2014 - 01.2016
Manager
Spacebar Recording LLC
01.2014 - 01.2016
- Learned how to use Pro Tools to do radio broadcast, recording clients, voice overs and editing
- Record clients using Pro Tools during sessions
- Frequently update all social media (Facebook, Twitter, Instagram)
- Keep record and file invoices, receipts and sessions
- Learned how to use different licenses and copyrights to fit clients needs
Athlete (Sales Associate)
Nike Factory Outlet
01.2008 - 01.2016
Sales Associate
Sports Authority
01.2011 - 01.2012
- Clean display cases, shelves, and aisles
- Transport packages to customers' vehicles
- Receive payment by cash, check, or credit cards
- Maintain clean and orderly checkout areas and complete other general cleaning duties
Education
Bachelor of Arts - Arts Administration, Multimedia & Web Design
Rider University
Lawrenceville, New Jersey2014
Skills
- Adobe Suite, Microsoft Office, Mac and Windows Platforms, HTML, CSS, Text Wrangler, Pro Tools, Box, Dropbox
- Motivational Leadership
- Game Strategy
- Retail Inventory Management
- Loss Prevention
- Competitor Monitoring
- Budget Administration
- Customer Service Management
Timeline
Head Coach
Nike
10.2022 - Current
Assistant Head Coach (Assistant Store Manager)
Nike Factory Outlet
01.2022 - 10.2022
Assistant Head Coach (Assistant Store Manager)
Nike Factory Outlet
01.2019 - 01.2022
Coach (Department Manager)
Nike Factory Outlet
01.2017 - 01.2019
Lead/Specialist (Department Manager)
Nike Factory Outlet
01.2016 - 01.2017
Owner, Photographer
Rise Ovr Media
01.2015 - Current
Athlete (Sales Associate)
Nike Factory Outlet
01.2014 - 01.2016
Manager
Spacebar Recording LLC
01.2014 - 01.2016
Sales Associate
Sports Authority
01.2011 - 01.2012
Athlete (Sales Associate)
Nike Factory Outlet
01.2008 - 01.2016
Bachelor of Arts - Arts Administration, Multimedia & Web Design
Rider University
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