Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Harrison

Summary

Dynamic Office Manager with extensive experience at Lauderdale Radiology Group, excelling in billing and customer relations. Proven track record in resolving insurance denials and enhancing payment processes. Skilled in data entry and account reconciliation, ensuring compliance with MIPPS requirements while fostering strong patient relationships. Committed to delivering exceptional service and financial accuracy.

Overview

38
38
years of professional experience

Work History

Office Manager

Lauderdale Radiology Group
01.2019 - Current

MIPPS: Making sure all reports meet MIPPS requirements for Medicare


Clinical Information: Making sure all reports have appropriate indications for insurance companies to pay


Patient Inquiry: Makes sure issues are resolved with billing company


Billing Company: Help billing company receive more information from the hospitals systems


Doctors License: Make sure all license are up to date


Attorney: Reviews all accounts before patients can have a lawsuit filed


Payments: Make deposits sent to local post office box and forward all information to billing company


Audit: Audit billing company on insurance denials and try to work with billing company to get issues resolved










Billing

MD Revenue Management
10.2014 - 12.2019

Daily Files: Responsible for loading files from the hospital each day and working files to make sure correct insurance information was on each patient


Denials: Worked denials from Medicaid remittances


Mail: Picked up mail from post office and made deposits


Reports: Worked reports for needed information from hospital system for insurance denials, and worked accounts for patients 18 and under and patients over 65 if we had no insurance to verify that they did not have insurance


*** This was the billing company that started billing for Lauderdale Radiology when Professional Accounts Management went out of business

Billing

Professional Accounts Management
08.2011 - 10.2014

Daily Files: Responsible for loading files from the hospital each day and working files to make sure correct insurance information was on each patient


Denials: Worked denials from Medicaid


Reports: Worked reports for needed information from the hospital system for insurance denials

Billing Manager

Florence MRI Diagnostic Center
12.1990 - 05.2014

Data Entry: Keying patient demographics, charges. payments


Coding: Coded Diagnosis codes and Procedure codes


Deposits: Made deposits at bank and responsible for making sure deposits balanced with Accounts Receivable. Also responsible for refunds to Insurance Companies and Patients


HIPPA: Made sure we had all forms required for HIPPA and correct documentation was on patients account


Denials: Worked all insurance denials


Contracts: Responsible for all contract with insurance companies and credential's for all doctors


Financial Reports: Responsible for producing financial reports for doctors and accountant


***** Same doctors owned Lauderdale Radiology

***** Florence MRI closed December 2010, I Stayed employed with Florence MRI until 2014 first closing out billing and then producing records to attorneys, and also employed with Professional Accounts Management



ACCOUNTS MANAGER

Lauderdale Radiology
08.1998 - 08.2011

Financial Reports: Responsible for generating financial reports for Doctors and for the Account.


Balancing: If any problems with balancing the payments with the bank I was responsible for finding the error


Around April or May of 2005 I also started doing the refunds


**** I was working this position at the same time I was the Billing Manager for Florence MRI. The same doctors owned both companies



Billing

Lauderdale Radiology
07.1987 - 12.1990

Claims: Responsible for filing insurance claims


Data Entry: Responsible for keying patient demographics and charges

Education

Bachelor of Science - Management

University of North Alabama
Florence Alabama
12-1999

Skills

  • Customer service
  • Customer relations
  • Billing
  • Bookkeeping
  • Clerical support
  • Account reconciliation
  • Credit and collections
  • Data entry
  • Insurance Denials

Timeline

Office Manager

Lauderdale Radiology Group
01.2019 - Current

Billing

MD Revenue Management
10.2014 - 12.2019

Billing

Professional Accounts Management
08.2011 - 10.2014

ACCOUNTS MANAGER

Lauderdale Radiology
08.1998 - 08.2011

Billing Manager

Florence MRI Diagnostic Center
12.1990 - 05.2014

Billing

Lauderdale Radiology
07.1987 - 12.1990

Bachelor of Science - Management

University of North Alabama
Rebecca Harrison