Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Works Technician
Town of Paradise Valley
10.2023 - 04.2024
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Warehouse Employee
Target Distribution
08.2020 - 10.2023
Received deliveries, scanned packages and updated orders in internal database.
Operated forklifts to fill or empty overhead spaces.
Trained new employees.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Loan Review Customer Service Associate
Discover Financial Services, DFS
02.2019 - 08.2021
Addressed inquiries, resolved customer issues and managed customer relations.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Explained benefits, features and recommendations to maximize client retention.
Mortgage Service Specialist
Select Portfolio Servicing
01.2018 - 01.2019
Negotiated payments for customers with delinquent loans.
Identified valuable solutions for customers with credit problems.
Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Pest Control Technician
Terminix Pest Control
07.2016 - 11.2017
Followed all company protocols when applying pesticides on the inside and outside of structures.
Recognized for consistent quality service and efficiency. Offering other products for customers needs.
Met with customers at residences and places of business to check on pest and rodent situations.
Correctional Officer II
Arizona Department of Corrections
06.2013 - 04.2016
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Maintained clear and open communications with facility areas to support safe operations.
Certified Substitute Teacher at Paradise Valley/Deer Valley Unified School DistrictsCertified Substitute Teacher at Paradise Valley/Deer Valley Unified School Districts