Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Heggestad

Atkins,AR

Summary

Dynamic and compassionate professional with a proven track record at BlueLion Pedicab. Adept in calendar management and exceptional organization. Enhanced team productivity and patient satisfaction through preventive maintenance and attentive care. Skilled in fostering safe environments and streamlining operations, demonstrating a unique blend of interpersonal and strategic skills.

Overview

18
18
years of professional experience

Work History

House Manager

Self-employeed
07.2006 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Oversaw budget to manage expenditures and control costs.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Assisted residents with daily hygiene and living tasks.

Office Manager

BlueLion Pedicab
05.2023 - 06.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Enhanced communication within office by implementing centralized digital messaging platform.

CNA

Atkins Care Center
09.2022 - 12.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Education

GED -

Russellville Adult Ed Center
Russellville, AR

CNA - Nursing

Petra Allied Health
Fort Smith, AR
05.2022

Skills

  • Calendar management
  • Preventive Maintenance
  • Exceptional organization

Timeline

Office Manager

BlueLion Pedicab
05.2023 - 06.2024

CNA

Atkins Care Center
09.2022 - 12.2022

House Manager

Self-employeed
07.2006 - Current

GED -

Russellville Adult Ed Center

CNA - Nursing

Petra Allied Health

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Rebecca Heggestad