Rebecca Herr
Kimberly,Idaho
Summary
I bring a solid background in transportation dispatching. Coordinated and managed routes to optimize efficiency, ensuring timely deliveries. Demonstrated strong problem-solving skills and effective communication with drivers and clients.
Overview
26
26
years of professional experience
Work History
Driver Supervisor
Giles & Meyers Farms
09.2013 - Current
- Train new drivers on safety protocols, equipment operation, and farm routes
- Coordinate with farm management to ensure drivers are where they need to be daily and on time.
- Operate heavy-duty trucks to haul crops
- Fill in where needed, whether driving or assisting with non-driving tasks during downtime.
Dispatch/Assistant Payroll Clerk
Star Fleet Trucking
06.2018 - 11.2018
- Schedule and assign loads to owner-operators based on availability and routes.
- Address any issues or delays.
- Keep an accurate inventory of available loads in the yard.
- Calculate and process owner-operators’ earnings based on loads completed.
Stay at Home Mom
Remote Ranch
06.2011 - 09.2013
- Supported ranch operations by assisting with shipping, branding, and sorting cattle, and coordinating meals for day help.
Customer Service Representative
C3 Customer Contact Channels
09.2010 - 06.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy.
- Handled escalated calls efficiently, finding satisfactory resolutions.
Broker/Dispatch Assistant
Triple Ell Transport
08.2008 - 08.2010
- Developed strong relationships with customers, earning their trust and loyalty .
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for transportation needs.
Broker
Trinity Logistics
08.2004 - 11.2007
- Developed strong relationships with carriers, earning their trust through consistent communication.
- Provided exceptional customer service, addressing any issues an/or problems from carriers and customers promptly and professionally.
- Negotiated rates during transactions, maximizing profits for both customer and carrier.
Broker
Rangen Logistics
06.2003 - 08.2004
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from carriers and customers alike.
- Negotiated favorable terms for carriers during transactions.
- Adapted quickly to changing market conditions, maintain open lines of communication throughout periods of uncertainty.
Dispatch/Harvest Driver
Yamane Transport, Inc
09.1998 - 06.2003
- Coordinated loads and back hauls for company trucks.
- Negotiated rates to maximize profits for the company.
Education
High School Diploma -
Kimberly High School
Kimberly, ID06-1996
Skills
- Route optimization strategies
- Attention to detail
- Harvest driver training experience
- Adaptive decision making
- Farm Employee scheduling
- Strong leadership
- Customer service
- Data entry
- Teamwork
Timeline
Dispatch/Assistant Payroll Clerk
Star Fleet Trucking
06.2018 - 11.2018
Driver Supervisor
Giles & Meyers Farms
09.2013 - Current
Stay at Home Mom
Remote Ranch
06.2011 - 09.2013
Customer Service Representative
C3 Customer Contact Channels
09.2010 - 06.2011
Broker/Dispatch Assistant
Triple Ell Transport
08.2008 - 08.2010
Broker
Trinity Logistics
08.2004 - 11.2007
Broker
Rangen Logistics
06.2003 - 08.2004
Dispatch/Harvest Driver
Yamane Transport, Inc
09.1998 - 06.2003
High School Diploma -
Kimberly High School
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