REBECCA HERSHKOWITZ
Long Beach,NY
Summary
Hardworking employee enthusiastic about expanding my knowledge into a new career. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Coordinator, Inbound
Convene
New York, NY
04.2023 - 12.2023
- Improved profitability and pipeline with multiple marketing channels and sales strategies.
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Managed high volumes of inbound and outbound calls/emails in fast-paced environment to build, cultivate, and establish lucrative client relationships.
- Supported the administrative functions of the sales team in building out opportunities, client proposals, and contracts
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
Account Luxury Manager
The RealReal
Long Island, NY
01.2022 - Current
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Answered phones to direct callers, schedule appointments, and provide general office information
- Composed correspondence, reports and meeting notes
- Supported staff through computer software problems and other technical issues.
The Paramount/The Founders Room
Huntington, NY
01.2019 - 01.2021
- Learned to recognize VIP clientele to provide immediate assistance when requested
- Maintained and organized spreadsheet containing all VIP member reservations, ticket orders, and nightly guest lists
- Demonstrated flexibility and reliability by responding to emails and calls regarding VIP concerns or requests, 24/7
- Curated and posted creative social media content across all platforms
- Adapted to new and abrupt changes in responsibilities and customer service initiatives due to the COVID-19 pandemic
Sales Associate
Orangetheory Fitness
East Meadow, NY
01.2021
- Exhibited excellent communication skills in a customer facing role requiring industry specific knowledge when responding to inquiries regarding product and service offerings
- Built and maintained professional network with peers and upper management to drive team success
- Fostered and maintained trusting relationships with customers by making personal connections
- Used cross-functional collaboration to increase membership sales by an average of 10 new members per month
- VIP Concierge
Intern
You and Whose Army Media
Tel Aviv, Israel
04.2018
- Compiled master spreadsheet of relevant YouTube channels, radio stations, music/lifestyle blogs, and direct contacts for artists to network
- Curated and scheduled social media posts across all platforms using Canva
- Sent out press releases to hundreds of web forms/direct contacts on behalf of artists
- Worked with team to research and contact venues
- Organized and booked a U.S
- Tour for new recording artist Shira
Education
Bachelor of Arts - Music Industry
Oneonta State, State University of New York, School of Communications
01.2019
Skills
- Excellent written and verbal communication skills
- Active listener with strong interpersonal skills
- Aptitude to learn quickly in fast-paced environments
- Friendly, positive attitude
- Self-motivated, highly organized, and detail oriented
- Proficient in Salesforce, G-Suite, Microsoft Office Suite, Google Analytics, HubSpot
- Media relations training
- Administrative support
- Social Media Management
Timeline
Sales Coordinator, Inbound
Convene
04.2023 - 12.2023
Account Luxury Manager
The RealReal
01.2022 - Current
Sales Associate
Orangetheory Fitness
01.2021
The Paramount/The Founders Room
01.2019 - 01.2021
Intern
You and Whose Army Media
04.2018
Bachelor of Arts - Music Industry
Oneonta State, State University of New York, School of Communications
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