Summary
Overview
Work History
Education
Skills
LANGUAGES BI-LINGUAL
Timeline
Generic

Rebecca H Hernandez

Houston

Summary

Enthusiastic entry-level technician with a passion for offering technical support across various fields.

Overview

6
6
years of professional experience

Work History

Home Care Provider

A-1 Home Health Care
02.2025 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
  • Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.

Assistant Manager, Customer Service

Family Dollar
11.2022 - 01.2024
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Implemented store policies and handled inventory management.
  • Reduced wait times for customers through efficient task delegation and resource allocation.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Medical Receptionist

AHK Neurology
01.2019 - 10.2022
  • Tended to patient registration.
  • Handled incoming calls and screened patients for appointments.
  • Verified insurance coverage and information.
  • Maintained an organized and functional work environment while maintaining inventory.
  • Clerical support via EMR systems, Microsoft documents, and excel.
  • Handled confidential information and documentation for patients.

Education

High School Diploma -

Deer Park High School
06.2017

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Houston Community College South-East campus
06.2025

Skills

  • Adaptability and ability to work well in a team-oriented environment
  • Attention to detail in accuracy and documentation and patient care
  • Critical thinking and problem-solving abilities to make quick decisions in high-pressure situations

LANGUAGES BI-LINGUAL

English and Spanish

Timeline

Home Care Provider

A-1 Home Health Care
02.2025 - Current

Assistant Manager, Customer Service

Family Dollar
11.2022 - 01.2024

Medical Receptionist

AHK Neurology
01.2019 - 10.2022

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Houston Community College South-East campus

High School Diploma -

Deer Park High School

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Rebecca H Hernandez