Rebecca Houston

• Conducted thorough investigations, identifying

patterns of misconduct and recommending

appropriate corrective actions.

• Collaborated with external law enforcement agencies to share intelligence and strengthen inter-agency relationships.
• Maintained strict confidentiality in handling sensitive information to protect the integrity of investigations.
• Detected instances of unethical behavior by conducting interviews, analyzing documents, and reviewing surveillance footage.
• Established a strong rapport with complainants and witnesses to gather accurate information during interviews.
• Managed caseload effectively, ensuring timely completion of investigations while maintaining high-quality standards.
• Mentored junior investigators in honing their skills and developing effective investigative techniques, contributing to the overall success of the team.
• Documented findings and prepared detailed reports.
• Carefully documented statements, observations, and evidentiary materials.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Prepared case reports from allegations, transcripts of interviews and physical evidence.
• Conducted interviews with witnesses and clients.
• Conducted impartial investigations into complaints by employees.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
• Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
• Consulted and cooperated with legal staff to verify timely and efficient investigation completion.

• Enhanced public safety by effectively coordinating and supervising patrol operations in assigned areas.
• Increased officer accountability and performance through consistent evaluation, feedback, and training opportunities.
• Mentored junior officers, providing guidance on department policies, procedures, and best practices for effective law enforcement.
• Administered disciplinary actions when necessary, ensuring a high standard of professionalism within the department.
• Conducted regular evaluations of officers'' strengths, weaknesses, and areas for improvement to enhance overall team performance.
• Managed daily scheduling of patrol personnel, ensuring adequate coverage during peak hours or special events.
• Participated in ongoing training programs to remain current on law enforcement trends, tactics, and technologies.
• Maintained detailed records of all incidents encountered during patrols as required by department protocol.
• Oversaw the proper maintenance and care of departmental equipment, ensuring that officers were equipped with necessary resources to perform their duties effectively.
• Backed up patrol officers during difficult stops or to answer complex questions.
• Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
• Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
• Inspected officers and vehicles to identify and correct any unprofessional appearances.
• Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
• Granted or denied leave requests and scheduled coverage for shortages.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.

• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Conducted thorough investigations for various cases.
• Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Answered emergency calls for help from citizens and business owners.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Apprehended offenders and conducted interviews and interrogations.
• Conducted preliminary investigations at scenes of major crimes.
• Enforced traffic laws and ordinances.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Apprehended suspects, read Miranda Rights, and transported offenders to jail.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Responded to emergency calls to provide assistance to citizens in need.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Provided testimony in court proceedings.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Recorded facts to prepare reports documenting incidents and activities.
• Monitored criminal activity in community to identify suspicious activity.
• Conducted searches of individuals, vehicles and premises.
• Monitored crowded public areas and events to mitigate risk and promote safety.
• Monitored traffic violations, issuing citations as necessary.
• Handled citation and traffic violation paperwork.
• Thoroughly analyzed criminal information and processed crime scenes.
• Checked vehicle equipment for proper functioning prior to use.

• Improved response times by efficiently prioritizing and dispatching emergency calls.
• Enhanced officer safety by providing accurate and timely information during critical incidents.
• Reduced errors by meticulously entering data into computer-aided dispatch systems.
• Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
• Safeguarded public safety by accurately disseminating pertinent information to responding units during emergencies or criminal activities.
• Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
• Participated in ongoing training for improved knowledge about protocols, policies, and procedures related to police communications work.
• Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
• Supported fellow dispatchers when needed, fostering teamwork within the department.
• Ensured proper handling of non-emergency calls by redirecting callers to appropriate resources or departments as necessary.
• Provided assistance during large-scale events such as natural disasters or mass casualty incidents, coordinating efforts among multiple agencies effectively.
• Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
• Questioned callers to determine nature of problems and locations to direct type of response needed.
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
• Used specialized software to track and maintain case incident numbers and logs.
• Assisted callers in emergency situations with appropriate information and support.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Relayed latest information to first responders via electronic means, telephone calls, and radio responses.