Rebecca Hoyle
Blackstone,MA
Overview
2026
2026
years of professional experience
Work History
Preschool Teacher
Smith Hill Daycare
- Developed engaging lesson plans tailored to children's developmental needs.
- Fostered a positive classroom environment promoting social and emotional growth.
- Implemented age-appropriate activities enhancing cognitive and physical skills.
- Collaborated with parents to support children's learning and development goals.
- Maintained accurate records of student progress and attendance for assessments.
- Applied play-based strategies to provide diverse approaches to learning.
Head Teacher
Woonsocket Headstart
- Developed and implemented age-appropriate curriculum to enhance child development and learning outcomes.
- Led training sessions for staff on best practices in early childhood education methodologies.
- Fostered a collaborative environment among teachers, parents, and community stakeholders to support children's growth.
- Evaluated student progress and adjusted teaching strategies to meet diverse learning needs effectively.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Head Pre-K Teacher
Woonsocket YWCA
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a nurturing classroom environment that encouraged social and emotional growth.
- Collaborated with parents to support children's developmental needs and progress.
- Mentored junior teachers in effective classroom management techniques and strategies.
- Facilitated small group activities that focused on developing essential pre-reading skills such as phonemic awareness and letter recognition.
- Allowed for ample outdoor discovery time in schedule each day.
Department Supervisor
Milford Regional Physicians Group
2020 - Current
- Managed staff schedules, optimizing resource allocation for maximum productivity.
- Developed training materials for new employees, facilitating onboarding and skill development.
- Conducted performance evaluations, providing feedback to improve team effectiveness and morale.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 8 employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Registration Scheduler
Tri-County Medical Associates
02.2010 - Current
- Scheduled patient appointments utilizing electronic medical record systems to optimize provider availability.
- Coordinated communication between patients and healthcare providers to ensure appointment accuracy and satisfaction.
- Managed incoming calls, addressing patient inquiries regarding registration and scheduling processes effectively.
- Implemented process improvements to reduce appointment wait times, enhancing overall patient experience.
- Maintained up-to-date knowledge of insurance verification processes to streamline patient registration procedures.
- Trained new staff members on registration processes, contributing to overall team growth and success.
- Organized special events such as flu shot clinics or health fairs, increasing community awareness about available services.
- Maintained high levels of patient satisfaction by addressing concerns promptly and professionally.
- Provided exceptional customer service while handling difficult situations or resolving conflicts that arose during the scheduling process.
- Followed up with patients to reschedule missed appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Manager
Tri-County Medical Associates
09.2010 - 2020
- Managed daily office operations, ensuring efficiency and organization across departments.
- Coordinated scheduling for staff meetings, optimizing time management and resource allocation.
- Implemented office procedures to streamline workflows and improve team productivity.
- Maintained accurate records of patient information and office supplies inventory management.
- Led initiatives to enhance patient experience through improved front desk operations and customer service training.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 20employees.
Education
Bachelor of Science - Education/Psychology
Rhode Island College
Providence, RITimeline
Office Manager
Tri-County Medical Associates
09.2010 - 2020
Registration Scheduler
Tri-County Medical Associates
02.2010 - Current
Preschool Teacher
Smith Hill Daycare
Head Teacher
Woonsocket Headstart
Head Pre-K Teacher
Woonsocket YWCA
Department Supervisor
Milford Regional Physicians Group
2020 - Current
Bachelor of Science - Education/Psychology
Rhode Island College