Summary
Overview
Work History
Education
Skills
Timeline
Server

Rebecca Huber

Fort Belvoir,VA

Summary

Dependable Food Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Catering Server

Sodexo Food Service
01.2023 - 05.2023
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Arranged linens and table settings according to seating plan and event theme.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Cleared dishes and glassware quickly following each course.
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Utilized proper food handling techniques to establish safety and quality of food served.

Food Server

All American Steakhouse And Sports Theater
09.2022 - 01.2023
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.

Warehouse Package Handler

Amazon
08.2020 - 12.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Checked products for damage or other issues before packing into boxes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.

Food Server & Bartender

Illiano’s J&P
05.2020 - 11.2020
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivated warm relationships with regular customers.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma -

New Town High School
Owings Mills, MD
06.2013

Skills

  • Guest Relations
  • Tray Passing
  • Portion Sizes
  • Plating and Presentation
  • Sales Training
  • Product and Service Sales
  • Money Handling
  • Time Management
  • Excellent People Skills
  • Maintaining Clean Work Areas
  • Customer Inquiries
  • Critical Thinking
  • Constructive Feedback
  • Promotions and Specials
  • Sales Expertise
  • Shrink Reduction
  • To-Go Order Preparation
  • Quality Control
  • Assist Customers
  • Price Memorization
  • Menu Memorization
  • Order Accuracy
  • Food and Beverage Pairings
  • Food Preparation and Safety

Timeline

Catering Server

Sodexo Food Service
01.2023 - 05.2023

Food Server

All American Steakhouse And Sports Theater
09.2022 - 01.2023

Warehouse Package Handler

Amazon
08.2020 - 12.2021

Food Server & Bartender

Illiano’s J&P
05.2020 - 11.2020

High School Diploma -

New Town High School

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Rebecca Huber