Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Hudock

McGregor,TX

Summary

Performance-driven Associate with a proven track record in customer engagement and sales growth. Demonstrated ability to exceed sales targets through strategic planning and effective lead generation. Experienced in building strong customer relationships and identifying needs to deliver tailored solutions. Recognized for maintaining high standards in product organization and achieving top ratings in customer satisfaction surveys.

Overview

6
6
years of professional experience

Work History

Sales Associate

Havertys Furniture
Waco, Texas
03.2025 - Current
  • Resolved customer inquiries regarding product features, pricing, and availability.
  • Conducted product demonstrations to showcase features and advantages.
  • Developed promotional strategies to enhance sales volume.
  • Processed cash and credit payments for purchases accurately.
  • Assessed customer needs to deliver tailored product assistance.
  • Engaged customers in professional dialogue to clarify needs and preferences.
  • Recommended merchandise selection based on customer desires.
  • Maintained comprehensive knowledge of store policies and inventory.

Manager

Brown House Cafe
Woodway, TX
08.2021 - 03.2025
  • Developed customer service excellence program, enhancing overall satisfaction and brand loyalty.
  • Managed inventory levels to balance demand and minimize waste effectively.
  • Resolved customer complaints promptly, maintaining positive brand image.
  • Ensured compliance with all applicable laws and industry standards.
  • Established efficient processes to optimize organizational workflow.
  • Monitored staff performance, addressing issues proactively for team improvement.
  • Coached and trained team members to enhance job performance and service quality.
  • Collaborated with kitchen and restaurant staff to ensure smooth operations and timely service.

Server

TopGolf
Waco, Texas
03.2021 - 08.2021
  • Ensured efficient operations by collaborating with restaurant staff members.
  • Maintained caddie equipment, including bags, towels, and tees, through regular cleaning.
  • Provided exceptional customer service to enhance client experiences.
  • Recommended appropriate club selections tailored to individual playing abilities.
  • Established welcoming relationships with members and guests to encourage future visits.
  • Coordinated with hosts, bussers, and kitchen staff to streamline customer service processes.
  • Refilled condiments and napkin containers during slow periods to maintain readiness.

Bank Teller

Rocket Federal Credit Union
McGregor, Texas
04.2020 - 03.2021
  • Delivered exceptional service by maintaining professionalism during all customer interactions.
  • Resolved discrepancies related to customer accounts promptly and effectively.
  • Processed loan payments after verifying funds availability to ensure accuracy.
  • Assisted fellow tellers during busy periods to enhance workflow efficiency.
  • Cross-sold bank products by addressing inquiries and promoting new services.
  • Entered transactions into systems to maintain accurate financial records.
  • Educated customers on various banking services to improve their understanding.
  • Monitored account activities for suspicious behavior, reporting findings immediately.

Lifeguard

Tyler Junior College
Tyler, Texas
08.2019 - 03.2020
  • Led instructional swim lessons for various age groups, promoting optimal techniques and strength building.
  • Educated patrons on safe swimming practices through public announcements.
  • Administered first aid using medical supplies while examining injured individuals.
  • Complied with pool regulations, encouraging staff adherence to safety guidelines.
  • Conducted frequent inspections and minor repairs to maintain equipment functionality.
  • Adhered to emergency action plans, ensuring preparedness at all times.
  • Monitored recreational equipment for damage and potential safety risks.
  • Maintained constant surveillance of swimmers, recognizing and assisting those in need.

Education

High School Diploma -

McGregor
McGregor, TX
05-2019

Some College (No Degree) -

McLennan Community College
Waco, TX

Some College (No Degree) -

Tyler Junior College
Tyler, TX

Skills

  • Customer service and support
  • Product knowledge
  • Sales strategy
  • Inventory management
  • Transaction processing
  • Visual merchandising
  • Conflict resolution
  • Relationship building
  • Effective communication
  • Time management
  • Store operations
  • Returns and exchanges
  • Adaptability
  • Financial oversight
  • Goal tracking
  • Money transfer systems
  • Diverse customer engagement
  • Task prioritization

Timeline

Sales Associate

Havertys Furniture
03.2025 - Current

Manager

Brown House Cafe
08.2021 - 03.2025

Server

TopGolf
03.2021 - 08.2021

Bank Teller

Rocket Federal Credit Union
04.2020 - 03.2021

Lifeguard

Tyler Junior College
08.2019 - 03.2020

High School Diploma -

McGregor

Some College (No Degree) -

McLennan Community College

Some College (No Degree) -

Tyler Junior College

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